Pool Bros

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Ben Süber Google

vor 3 Monaten

I recently tried to get a quote for a pool heater installation from this company and had a very frustrating experience. It took several days just to get someone to come out (Bryan) for an initial assessment, and then weeks to finally get a response. (Originally requested on December 11th). After numerous delays and promises that a quote was coming, I was finally told by Cinstinna, almost a month later (January 6th), that they couldn't provide one because it was "outside their scope of work." The extreme lack of communication and the month-long delay are unacceptable. Why wasn't this determined at the outset? This wasted a significant amount of my time and showed a complete disregard for my time and needs as a potential customer. It's a clear indicator of a lack of professionalism and poor customer service. I would not recommend this company.

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Ozzie Rodriguezüber Google

vor 6 Monaten

These guys are the real deal! Super professional and courteous. Would highly recommend to anyone looking for Pool services. The owner is an honest guy and does business the right way.

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Michelle Hinojosaüber Google

vor 7 Monaten

I have been using Pool Bros for my pool services for a couple of years now. Communication is excellent, scheduling is easy, and I always feel like my pool is taken care of. I highly recommend them to anyone who wants hassle-free, professional pool service!

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David Stovallüber Google

vor 11 Monaten

Bryan and Ryan are the absolute best! They brought our once green pool to a beautiful sparkling blue! We are now on their schedule weekly and it is the best. No more having to scrub or test water and add chemicals! Pool Bros does it all. Our auto pool cleaner was acting up and they fixed it (was an easy fix/small hole in the hose)

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Cary Forgeronüber Google

vor 11 Monaten

Pool Bros has proven to be an excellent choice for our pool maintenance needs. After experiencing dissatisfaction with our previous service provider, we discovered Pool Bros through a google search. Their responsiveness was impressive from the outset, with a prompt site visit and same-day quote delivery. The pricing structure aligned with our previous monthly service costs, and the service level agreement was comprehensive, notably including weekly brushing (not “as needed”. Although our engagement with Pool Bros is still in its early stages (approximately three weeks), the improvement in service quality is remarkable. James, our assigned Service Technician, exudes professionalism and friendliness. A standout feature of their service is the detailed report provided after each visit, complete with photographic documentation, water test results, and a breakdown of chemicals applied. This level of transparency and communication significantly surpasses our previous provider's offerings. The decision to transition to Pool Bros has proven to be highly beneficial, and we are thoroughly satisfied with the service thus far.