Pure Essentials Day Spa

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Jamie Cüber Google

vor etwa 1 Jahr

Tried to call them 2 separate days, at different times of the day, during their posted business hours, even left a message and no one ever called back. If that's how you do business, I'll take mine somewhere else.

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Pam Martinezüber Google

vor fast 4 Jahren

Had a hot stone massage this afternoon. Got there a little early only waited a few minutes. The massage was excellent. Perfectly relaxing. Highly recommend this place. Very nice location downtown.

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Tiana Casperüber Google

vor mehr als 7 Jahren

Dishonest and flat out lied ! I guess honesty and morals dont mean anything! I don't recommend if you are paying cash or credit card! Please let me explain. I called about a month ahead and got a quote for 360.00 which included all services listed and cupping. Here is the services I received: acrylic nails full set 45.00, madheri pediatric 40.00, back to basic massage: 70.00, 60 min. Classic facial: 75.00 and a sugar scrub for 70.00 dollars. I did not receive the cupping as the massage therapist indicated she was not yet certified for cupping. FULL Charge of 310.00 for services. However, my husband drove down from lake Isabella to pay the bill in full due to the card we used being declined. So, the front desk lady charged my husband 360.00. He handed her 4 - 100.00 dollar bill's. She handed him 40 dollars as cash back. He even gave her an extra 20.00 to tip for the ladies who worked on me. So total cash given was 380.00. After I finished I asked for a written receipt. The receptionist that helped my husband had left for the day. The receipt I received was for 310.00. My husband was waiting in the car and when I showed him the receipt he stated" he paid 360.00 plus a tip of 20.00 extra" on top of what I tipped for our credit card declining in the first place." I went back in and spoke with the front desk. They stated the money in the register was correct and matched the receipt. They tried calling the original front desk lady, however she did not answer her phone. My receipt giving was $50.00 shorter than what we paid in cash. So, i asked if the extra charged was for the cupping (which I didnt receive). The lady said that we weren't charged for it. I stated my husband paid $360.00 and gave an extra tip of $20.00 dollars. What happened to the extra money given? They stated, "What extra money! The extra $50.00 and the extra $20 was not there. They said to call back on Saturday, the same front desk lady will be working. I called Saturday and spoke with the front desk lady. She stated they could only offer me another facial, no store credit. I didnt understand since we paid over the amount charged. I asked for a store credit so I could get my nails again. She declined and stated again only a facial. So, when I asked where the extra money went she stated my husband only paid $310.00 in cash and implied she gave him 90.00 dollars cash back. His word against her word, I'll let you decide. So sad... it took a while to save up for my birthday surprise. I would like to review the service I received also. They really had nothing to do with money issue. Services: My nail lady was amazing! Personable and a very lovely woman. It's a shame I will not be going back. My nails look great! She even gave me a free foot sugar scrub for my birthday! My massage lady was new, however very sweet. I receive my first facial ever! Would so do that again! Haha. It was amazing I was warm and relaxed! Great massage!

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Jenny Tüber Google

vor mehr als 7 Jahren

Nicole war sooo großartig mit ihren Massagen und Body Scrub. Ich fühlte mich super entspannt und meine Haut fühlt sich fantastisch an. Ich kann es kaum erwarten, wieder einen Termin bei ihr zu buchen! 🙂👍🏻💆‍♀️

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Justin Guillaumeüber Google

vor etwa 15 Jahren

Ich habe diesen Ort früher wirklich geliebt und bin dort 2 bis 4 Mal im Monat zu einer Massage gegangen. Aber das hat sich geändert. Ich bin für ein Jahr weggezogen und als ich zurückkam, habe ich fünfmal angerufen, um einen Termin zu vereinbaren. Sie haben nie zurückgerufen und erst beim letzten Mal, als ich angerufen habe, haben sie abgenommen. Aber sie sagten, es sei nicht mehr Pure Essentials Day Spa. Ich bin dort vorbeigegangen und sah, dass wer auch immer mir das am Telefon gesagt hatte, offensichtlich keine Ahnung hatte, wovon er sprach, denn ich sah es direkt dort. Sie haben nie zurückgerufen, und jetzt suche ich einen guten Ort, um eine Massage zu bekommen... :(