The Alaska Club East Gym & Pool

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Anne Gaddyüber Google

vor 2 Monaten

I really want to love this club because of its proximity to my house and the “amenities” offered but the price is absolutely incongruent with the quality at this club. The tanning rooms are filthy (I had to complain to 3 different people including the facilities manager to get it vacuumed), the locker rooms are often dirty and with no clean towels, the jacuzzis have both been broken for almost 3 weeks with no estimated time of reopening, and the Nordic spa (which we were told would be open by Jan 1) now has no estimated opening date. Every time I speak to someone at the front they say “we’re sorry for this inconvenience” and offer no other solutions. Very disappointed with this gym for the premium we pay.

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Alexander Ahvakanaüber Google

vor 5 Monaten

My girlfriend just got a membership and she sent guests 7 day VIP passes and we showed up. the colored lady was more helpful and more nicer but the other lady was sort of rude. I think that was a dumb experience and most gyms usually want you to be there and show it but it felt very unwelcoming at first but we didnt mind because we went there to workout. The manager is helpful and friendly. We will continue going or change locations if anything. I just thought Id share

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Terisa Brennaüber Google

vor 5 Monaten

Womens Locker Room: in need of attention 1. For sanitary reasons, please post bathing suits are required for the hot tub. UPDATE: I urge managemnt to review "Hygiene rules: Anchorage Municipal Code Chapter 16.15 outlines health and sanitation requirements for public swimming pools and spas." I can be more understanding with the steam room and sauna as undressed ladies typically sit on towels. But a hot tub (enclosed body of water) with jets is a different story. Body hair shed from down under and circulating in the water is a displeasing thought when you're sharing it with an undressed lady. 😳 2. All lotions, soaps, etc are offered at a convenience, which is a nice concept. However the quality of these products appears to be over scented for the lotion and synthetic. (FDA does not evaluate to the beauty industry so many products that are not all natural are unsafe–esp bargain grade which they appear to be from use) I understand all-natural products are more costly but worth the investment as they will not cause rashes and other adverse reactions from using them. Derma is the largest organ in our body that absorbs products into the body and for a health club this should be a standard to support all areas of health and wellness in the members entire experience. Other than those notes the steam room is my happy zen place and I very much enjoy the facilities. I hope my feedback is taken into account to protect the safety and health for all female members who frequent the club. Thank you!

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marc braatzüber Google

vor 5 Monaten

I’ve been a member for about 3 days and I’ve been to 3 locations (South,Eagle River and East) Eagle river and south locations are amazing and people there are nice and I haven’t had any problems or complaints at all for those locations. Although the East location is the least favorite one I’ve been to and sadly it seems like it’s the forgotten one and I definitely will never go to that location…. The locker room hot tub had a more gray filth on top of the water and I at least would like to see if there was more that could be done to keep it at least at a good hygienic level and there was multiple men that where wearing nothing while in the locker room hot tub and when I went to go to a staff member regarding it they just shrugged me off and told me to deal with it. And also the locker rooms are more on the dirty side and the showers are extremely small and it smelled like a middle schoolers locker room. But the only good thing that the east location has is a bigger swimming pool but other than that I don’t recommend the east location… Other than that the South and the Eagle River location have been my favorite locations so far and I would love to see the other locations the Alaska Club has to offer. And I would also like it to be a possibility to have a way for people to to do a more longer or even have a way to have lap swim available later during the evenings to use it at our own time and experience.

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Keanu Olivaüber Google

vor 7 Monaten

Updated Review: Upon requesting they fix their stair masters, they immediately got the three machines operational. They also called me to confirm they had fixed the machines. Not a lot of small businesses take action that fast to satisfy their customers. This all took place within about 48 hours. So, Kudos to their team. I've been a customer of this gym for about 3 years now. Overall I have been happy with both their East & West gym location. Original Review: Please for the love of god fix your stair stepper machines at East location. Three out of the seven steppers (all on the left hand side) don't work. What is the point of having equipment that literally does not work and is broken? Sell some elliptical machines or something. (I left this review after getting frustrated that I had to hop on 4 different machines in order to begin my workout.)