Tropicana Animal Hospital

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Chibisaurusüber Google

vor 3 Monaten

Tropicana Animal Hospital is a 24/7 emergency veterinary office, and while wait times can of course be long due to the nature of emergency care, the compassion and professionalism here truly stand out. I brought my dog, Bandit, here for end-of-life euthanasia, and cremation services, and later returned for my dog Noon who had passed away at home. From start to finish, the staff was incredibly kind, patient, and compassionate during one of the hardest moments of my life. The Vet who helped with Bandit’s euthanasia walked me through the entire process gently and clearly, making sure I understood every step. I was also given the room with my dog for as long as I needed, which meant more than I can properly express. I did not feel rushed, or that the Vet was rushing to go onto the next patient, even though the office was as busy as it could be (The waiting room was packed!) When it came to cremation, pricing was clearly explained, and they offer different packages depending on what you choose, allowing you to select an option that best fits your needs and budget. There was no pressure, just clear information and understanding during an emotional time. The return of both of my pets after cremation was quick and handled with care and respect. While this is never a place you hope to need, I am deeply grateful for the empathy, transparency, and dignity shown to both my pets and myself.

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Stephanie Parksüber Google

vor 3 Monaten

Had an amazing experience during a very stressful situation. Our little boy Noctis got into some food he shouldn’t have and ingested something toxic to dogs. Of course like most emergencies it happened right when most vets were closed or closing, and being new to the area I didn’t know who to call. I tried calling an urgent care near me and they advised me they would probably send me out to Animal Emergency after making him puke since they were closing soon. I called Animal Emergency thinking I would just go straight to them instead and they told me it would most likely be 3+ hours of waiting before they’d see him and that I was required to call Poison Control first to start a case (which has its own fee). I was worried the long wait would be dangerous so as a last try I called Tropicana and told them my situation and if they had a long wait time. They told me they had many cases that night, but reassured me my situation was urgent and they would see Noctis right away. Sure enough, as soon as I entered their facility they took him back immediately while I filled out paperwork which I was so appreciative of. They didn’t force me to start a Poison Control case since they were able to care for him right away, and while they offered to monitor him overnight I was reassured that it would be for the benefit of observation and not made to feel like a bad owner for deciding to observe him at home (he’s an anxious guy and having worked at a vet we felt comfortable keeping an eye on him). Best of all, their price was lower than Animal Emergency’s and the Urgent Care’s quote!! For a similar event when I lived in Reno I was charged $1000+. I left paying around $240 for the exam, procedure, medication, and fluids. That was basically the cost for just the procedure at the other locations I called! Thank you so much for taking care of Noctis! Will definitely return (hopefully not anytime soon). Just know they don’t accept CareCredit (our original plan) or Discover (our usual bank)— that was the only thing that caught us off guard, but otherwise great staff and experience.

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Violet Süber Google

vor 4 Monaten

Highlights: friendly and compassionate staff, reasonable prices, open 24/7, clean 1. Kayla, Yumi and the third person in the front desk are so friendly and make the process of checking in, and checking out easy! 2. Our veterinarian was very knowledgeable I did a lot of research online before we came in and our cat was vomiting pink (so I knew it was blood) however our Vet didn’t know I knew and I just appreciate how she addressed it in a compassionate manner “I don’t want to scare you but pink means she’s got a little blood in her vomit” something along the lines 3. We are anxious pet owners, Lila went above and beyond to help us feel comfortable and answered all our questions about meds, and at home care. You could tell she loves our pets and I just wanted to cry because she was so kind during our stressful time. Now that I wrote about what makes this place so awesome I’ll give a little bit of background info. We found our babies at a yard, not knowing a single thing about cats, we first came to Tropicana Animal Hospital because we needed KMR milk for these newborns at 2am (babies did not eat for hours) and they helped us, walked us through the process of how to feed them and were so kind. Why Tropicana Animal Hospital isn’t our primary veterinarian? I’m highly considering making them our primary veterinarian, however commute is long to them, but I think it’s so worth it. And I might be making a regular (non er appointment soon) they care and it shows!

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briana escobarüber Google

vor 4 Monaten

They treated my cat, luna, so well after she swallowed a nerf dart. The doctor was quick and friendly. They always kept us in the loop. I love how they allow visitation while my cat hax to stay there for a few days. Pricing was affordable and upfront.

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Vegas Chica Resellsüber Google

vor 6 Monaten

Best Vet hospital ever! They totally awesome 💯.... Best veterinary care the staff and Drs are so sweet, kind and understanding... I totally recommend you take your pet there. They do have separate sides for dogs and cats, so my cat has less stress 😬. My boy Jaguar totally agreed! He's doing great! 💯😃 He got neutered and his shots.