4.20 · 5 Bewertungen
Gesamtbewertung
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Jeremiah Conwell
· vor 3 Monaten
Alan was very helpful, he explained how everything worked from the lawn treatment to the billing. He explained that I would be scheduled for future treatments, but not billed until after the service was performed. He further explained that I would NOT be tied to a contract and could cancel upcoming appointments anytime. He also said they would come out in between treatments (free of charge) if the treatments aren’t working, because they guarantee their work. I personally like this business model and believe it builds trust in your customer base. I believe locking down your customers to contracts is in the best interest of the business but not the customer. I will stay with Barefoot for lawn care service as long as their service is effective. I plan on switching to them for pest control when my contract is up with my current pest control service.
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Krystal Webb
· vor 4 Monaten
So sorry for all of the people that are new to this company and think they are great. Bob Jenkins was great and sadly y’all will never understand how above and beyond this company was before the buyout. Steve if you are reading this, please know you are missed and you are the absolute best tech ever! You left according to the customer service rep and we have now too. This company does not value its customers, people’s time, or the homes they service. The first time a random tech showed up I figured maybe our normal guy was sick so I let him in thinking he would show the same respect and care for our home but not at all. We have an infant that is crawling and this guy came in with no care spraying babies toys and everything else. After that terrible service, the same guy showed up after they automatically scheduled us so we said to only to service the outside. I finally called and found out our guy is gone. And now we are too. The automatic scheduling and inability to reach customer service is ridiculous. They have definitely changed the product too as we have not had issues in all of our years with Bob Jenkins but whatever the new company uses is subpar. Bye barefoot you will not be missed.
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Wes
· vor 6 Monaten
We had Barefoot Mosquito and Pest Control out today, and Kyle was the technician who treated our lawn. He applied fertilizer. Kyle was a nice young man—professional, courteous, and thorough. He took the time to explain what he was doing and made sure everything was covered. Great service all around!
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Dominic Fort
· vor 8 Monaten
So I've had barefoot service for a little while now, when I bought another house I transferred Services over to there, they were very accommodating with everything. One thing about them I really appreciated was their flexibility with scheduling, as well as urgency on follow-up services. All the technicians that I've experienced have been very friendly, Brian in particular has come to my house a couple times now and has been an absolute delight. He is punctual, friendly, extremely helpful and I hope that he is my main service technician moving on. I have been offered by another company to switch Services over to them, however with Brian's help I was able to get an even better offer by staying with barefoot. Thank you to both the manager as well as to Brian for helping make that happen.
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Pattie Smith
· vor 10 Monaten
We recently switched to Barefoot Mosquito’s lawn treatment to help with heat and drought damage to our lawn made worse from water restriction rules the past two years. Alan S. Does a great job! He’s very knowledgeable about types of weeds and lawn diseases and the lawn food product is still safe for my thriving pollinator garden beds. I highly recommend Alan S. with Barefoot Mosquito if you need to get your lawn back to looking marvelous again and healthier to withstand our excessive summer heat.
