BioTech Pest Management

Our technician was very professional and helpful; however, it was a nightmare to try to communicate with BioTech. I had to call several times before I was ever able to reach a human and it took a very long time and multiple calls to receive a call back.

Had someone from this company come and inspect my house for fleas and rats. Fleas are mostly inside the house but rats are in the crawl space. The person told me exactly what they would do both inside my house and in the crawl space, he then sent me an email with a proposal detailing exactly what he said at my house. I declined the proposal as price was way over my budget but then they offered a 15% discount which I thought was somewhat reasonable. I asked them to send me a new proposal which includes the discount. A day later they sent me the proposal but the description of the work that had to be done mainly in the crawl space had changed. It was nothing like the first proposal... I pointed that out to them but they weren't willing to take responsibility and pretty much just dismissed it. Not how you do business.

Clifford put together an extensive plan to help eradicate a rat infestation and ensure long term success. I was especially pleased with the work his team did in my crawlspace, which is extremely small. They cleared out debris, dug out a layer of dirt, insulated, sealed, and sanitized. The included warranty helped provide peace of mind after the job was done. Highly recommend their services!

I returned from an out of town trip to a very unpleasant smell in my house. BioTech was able to come out within 2 days and Clifford assessed my home, provided me with a proposal same day and then worked with me to answer all of my questions (including a call on Friday evening!). Clifford and his team were here Monday morning to perform all the services which included sealing entry points, disposal and sanitizing areas (and confirming the cause of the smell - 2 dead mice!), new attic insulation, and the extermination of ants (a separate issue that the company helped me with before). We now have a quarterly plan to monitor the mice situation. I appreciate that they laid down tarp/plastic and cleaned up afterwards.

Luke, our technician from Biotech Pest Management, was absolutely excellent. He spent over two hours carefully sealing up every crack and hole around our home—he even went through at least five caulk guns to make sure the job was done right. His attention to detail, work ethic, and friendly professionalism made the whole experience great. We were really impressed and grateful for the thorough service. Highly recommend!