Broken Gizmo

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Amy Sewell

über Google

I am here on Vacation and my laptop had a problem. Broken Gizmo helped me out and was very reasonable$ and competant. Give them a call!!

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Moose96

über Google

Never got my laptop back or a call or a text explaining if there is something going on. I gave him my laptop in July and it is December. Will be filing a police report.

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Charlie Huskisson

über Google

Fantastic service and very reasonable prices. I would highly recommend.

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Alexander Mazur

über Google

I took my desktop PC to Aaron on June 30th after it had issues after a road trip. I was charged ~$70 and was told that I would hear from him in a day. That day passed with no communication. For the next couple weeks I received minimal updates aside from when I called him and was told various reasons for delays and issues my PC had. Eventually he told me over the phone that I was contacting him the most of any client he's had and that it was interfering with his work. He offered to give me my PC back or continue working on it. I chose to let him finish, and on July 12th I picked up my computer. I was told my graphics card was broken and he had put it on integrated graphics, which could run basic computer tasks. My graphics card was completely removed. It was also missing three screws, which he replaced with different ones screwed so tightly they pulled out the casings. I eventually took it to a Microcenter (for $50) for a second look. In 24 hours I was told that there was a small issue with the port for my monitor cable and that it was an easy fix. They reinstalled my graphics card and I took it home today. It now works just fine. I originally went to Broken Gizmo because I trusted a small business owner to not overcharge or upsell me and wanted to support a smaller computer repair company. I ended up having an unprofessional experience that led to parts of my PC being removed, screws lost, and a complete misdiagnosis of the issue with an offer to replace the graphics card for a fee. I cannot recommend anyone use his services for any reason as there are a multitude of other more reputable options available that will be more communicative, faster working, and reliable than Aaron was for me.

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Aliyaan Zahid

über Google

I had a terrible experience with Broken Gizmo. I was out of state and needed a quick fix, but instead, the guy kept my laptop for 2 days, charged me $60 for a completely wrong diagnosis, and handed it back with no fix at all. He told me my motherboard was dead, but all he had to do was exactly what I suggested, disconnect and reconnect the clock battery, which takes two minutes and would’ve solved the problem. When I finally got the laptop back, I noticed it was missing screws (it originally had 6, he returned it with only 2 inside). This makes me question whether parts were swapped or mishandled. Later, when I went back to my trusted repair guy in my home state, he fixed the issue right in front of me in under 2 minutes and confirmed the motherboard was perfectly fine. Not sure if this place even knows what they’re doing with laptops, but I definitely would not recommend them to anyone. Waste of time, money, and peace of mind.

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Rafay Malik

über Google

This is a SCAM! He ripped 60$ off of me and said my motherboard was dead however I went to someone else and they fixed it in under 30 minutes. He has absolutely no idea what to do and he will just SCAM you for no reason. Save your time and money!!!!!