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Caravana Furniture
Caravana Furniture: Persönlicher Service, stilvolle Stücke und zuverlässige Lieferung.
4.2(5 Bewertungen)
Ladengeschäft
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Caravana Furniture: Persönlicher Service, stilvolle Stücke und zuverlässige Lieferung.
Caravana Furniture in Long Beach präsentiert einen Showroom mit stilvollen Möbeln und Haushaltswaren, wobei der Fokus stark auf dem Kundenservice liegt. Die Kunden loben das aufmerksame Personal – insbesondere Moises – für hilfreiche Beratung und zuverlässige Lieferung, einschließlich kostenloser Lieferung am nächsten Werktag. Die Erfahrung wird oft als einladend und wertorientiert beschrieben, wobei Kunden wegen Designberatung und hochwertiger Stücke zurückkehren, trotz gelegentlicher Terminplanungsprobleme.
Keine Fotos verfügbar
Große Auswahl an Esstischen, Sofas, Betten, Nachttischen und Akzentstühlen für jeden Raum.
Personalisierte Design-Dienstleistungen, um Möbel zu arrangieren und auszuwählen und so ein stimmiges Wohnambiente zu schaffen.
Professionelle Lieferung und Montage der Möbel durch geschultes Personal, das auf eine sorgfältige Handhabung achtet.
Engagierte Unterstützung durch Mitarbeitende wie Moises, um Anliegen zu klären und Nachbetreuung anzubieten.
Geplante Besuche, um unsere kuratierten Kollektionen in einer persönlichen Einkaufsumgebung zu entdecken.
I enlisted the help of this furniture store for an interior design project, and the results are nothing short of exquisite. The designer had an impeccable eye for detail and helped transform my living space into a work of art. The quality of the selected furniture pieces and their arrangement is unparalleled. While the service and products are undoubtedly an investment, the value is apparent in the enhanced aesthetics and comfort of my home. It's an investment well worth making, and I couldn't be more delighted with the outcome.
So I have a super interesting story about Caravana and a good lesson on exceptional customer service. I moved here from being out of the country and had to buy all new furniture for my place. . I went to Caravana and bought a dining table set, a sofa/futon, an accent chair, a bed frame, two nightstands & a mattress. A very solid purchase which should have made me a highly valuable customer... When their delivery guys delivered it one of the guys was exceptionally rude and one dining chair was missing bc they needed to order it (wasn’t informed of ahead of time). I was livid with the way the delivery went. I called Caravana and spoke to Moises (I’m not sure if he’s the manager or owner)... he was extremely apologetic and said he would speak with the delivery guy...but, I was so upset that I literally vowed never to buy anything there again. 😤 . When I picked up the last chair, Moises apologized again in person and gave me a set of very soft and high quality sheets for my new bed to apologize for the inconvenience & said they’d re-trained the deliver person so the issues I experienced don’t come up again. Interestingly, the sheets were exactly what I needed as I hadn’t gotten my stuff out of storage and was using cheapie sheets. . That made things better but I wasn’t sure if I’d go back. Fast forward a few months, I was looking for stools and a reclining chair. I went everywhere—Ashley, Pier One, Living Spaces & a couple of boutique furniture stores...no one had what I was looking for, at the price point I wanted. I went back to Caravana. He immediately helped me, spent time with me to understand my needs and got me exactly what I wanted. I am now not only a happy customer but a loyal one bc of Moises. I’ve shopped for furniture and many things globally, never have I received the customer service I have received from Moises and never has a company been able to turn a negative experience to such a positive one in such a skillful and humane manner. I *highly* recommend Caravana!! Most of the furniture in my pics is from them. 😃 . p.s. the same driver (and a second driver) delivered the furniture. He was extremely polite, well-behaved and it was clear they absolutely re-trained him. Good work.
Call to schedule an appointment BEFORE you go to the store!!!!! The problem with local shops sometimes, they have posted hours both online and on their doors, but they don't abide by them. We drove 15miles to this store only to have them shut the lights off as we tried to enter, over an hour before their scheduled time to close. We got their at 545pm and the store hours claim they close at 7pm. Spoke to one of the employees, and he says they are by appointment only now. That's right, you must schedule an appointment to buy furniture from this place. Had this been mentioned on their website, or Google, I might have planned accordingly. Uncurteous to the patrons, unprofessional look overall. Will update review if they follow up. The employee I spoke to really should have invited us in
Das beste Möbelgeschäft überhaupt! Vom Kundenservice bis zur Lieferung meiner brandneuen Möbel habe ich nur eine phänomenale Erfahrung gemacht. Ihr Showroom ist voller schöner Möbel; es war schwer, sich zu entscheiden, weil mir alles gefallen hat. Die Lieferung war großartig; sie haben alles am nächsten Tag kostenlos geliefert. Alles war in einwandfreiem Zustand und ich liebe es einfach.
Wir hatten eine großartige Erfahrung bei Caravana furniture! Nachdem wir uns jedes einzelne Möbelgeschäft in Long Beach angesehen hatten, haben wir uns aufgrund ihres persönlichen Services für Caravana entschieden. Moises war super hilfsbereit bei der Auswahl unserer neuen Eckcouch, und Oscar/Albert waren großartig bei Lieferung und Montage. Wir haben genau das bekommen, was wir wollten! Wie ihr sehen könnt, gefällt auch dem Hund :) Vielen Dank an euch alle!
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