CES (UK) Ltd | GCSE Tutors | English | Physics | Maths | Birmingham

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Jessica Smithüber Google

vor 3 Monaten

I was very disappointed with my experience at this tutoring center. The pricing is extremely high compared to the quality of service provided. For what they charge, I expected structured lessons, strong teaching methods, and clear value, but that wasn’t my experience at all. The tutoring felt rushed and inconsistent, and the overall quality did not match the premium price point. While expectations may vary from person to person, I personally did not feel that the service justified the cost. Communication was also not as professional or supportive as I would expect from a place charging these rates. Based on my experience, I would not recommend this tutoring center to others who are looking for good value or high-quality instruction.

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Riazüber Google

vor 3 Monaten

I am responding as Jawad’s parent. Your reply focuses on “logical fallacies” but does not address any of the serious concerns raised in my son’s review. Instead of responding to the actual events, you attempted to undermine his credibility which does not change what happened. Here are the issues you still have not addressed: • A tutor falling asleep during a paid session (to which you have admitted over the phone) • Tutors eating food while teaching (You mentioned you had not eaten all day due to a busy schedule, unfortunately my son shouldn’t be paying for your break times whilst standing in the corridors for 15 minutes of his paid time) • My son being left alone in the room while tutors walked out • Being charged for 1-to-1 tuition that was not actually provided • An unknown man entering the classroom making loud noises • Students being pressured to leave positive reviews These are not “misrepresentations.” These are specific events which you have NOT addressed. We stand by every detail. What is even more concerning is the conduct that followed the review. Your centre has contacted me repeatedly, including phone calls as early as 8am, attempting to pressure me into silence. During these calls I was told: • “Mum, don’t believe everything Jawad says.” • “He is not telling the truth.” • “Well mum, now you know not to believe Jawad.” It is wholly inappropriate and unprofessional for a tuition centre to attempt to undermine a young person, especially one with additional needs. I absolutely believe my son, and his detailed, consistent account reflects what he actually experienced. Just for your knowledge all my calls are recorded for safety purposes. This review is not malicious. It is truthful, and other families deserve transparency when choosing a learning environment for their children. Furthermore, I am formally stating that any further attempts to contact me for the purpose of pressuring, intimidating, or coercing me into removing or altering a truthful review must cease immediately. Continued unsolicited contact especially attempts to discredit a minor with additional needs may constitute harassment. All communications have been recorded, and I am prepared to provide these to the appropriate authorities or governing bodies if necessary. Any further intrusion will be treated as a breach of my family’s rights and will be escalated accordingly.

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TS13 FanSwiftüber Google

vor 3 Monaten

Here is my reasoning of my review. The reason why it isn’t 1 star is because the teaching is not bad. However, there are alternative tutors that are more helpful. The reason why it’s not 5 stars is because this tuition lacks quality & professionalism (my opinion) The price is too high and i can’t be the only one who agrees with this. The boss was never dressed professionally, playing games on his computer. He also was not the best to get along with unfortunately. The other tutor, Mr. Forbes was a very decent tutor who deserved credit. He actually tries his best to teach decently and tries his best for the students to succeed. This is not a review to sabotage the business. 2 stars for this quality of teaching is quite decent (especially for this business) in my argument. I truly hope the boss who replies to every single review with a total of 5+ paragraph understands where i’m coming from and takes accountability and understands. Thank you.

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sara khanüber Google

vor 4 Monaten

Completely Unacceptable – Not Worth £800+ Per Month I am paying over £800 per month for tutoring for my child, Clive Simpson, who is supposed to be providing dedicated academic support. Unfortunately, my experience has been extremely disappointing and frustrating. The level of professionalism and engagement that I expected is completely absent. During tutoring sessions, Clive has repeatedly fallen asleep, leaving my child to sit through lessons with little to no guidance or support. At this cost, I expected a focused, knowledgeable, and engaging tutor who could help my son improve and feel confident in his learning. Instead, the sessions are ineffective, unproductive, and a complete waste of both time and money. It is unacceptable for a paid tutor to behave in this manner. My child deserves quality teaching, attention, and encouragement—not someone who cannot stay awake during lessons. I had high expectations when I invested such a significant amount each month, and those expectations have not even remotely been met. I cannot recommend this tutor or service under these circumstances. Paying such a large sum for tutoring should result in professional, attentive, and supportive teaching, none of which has been provided. I sincerely hope others avoid making the same mistake.

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Harris Khaliqüber Google

vor 5 Monaten

My son started tuition at CES when he was only achieving around 30% in maths at school. Within just one month of attending, he’s now scoring 80%! The improvement has been amazing. The teaching style, techniques, and support from Clive, Elliot, and Hasnain have made a huge difference they’re all brilliant teachers. We’re so thankful for their help and highly recommend CES to anyone in Birmingham especially Ward End looking for real results!