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Dave & Buster's El Paso
Arcade-Action trifft auf Vollservice-Gastronomie.
3.8(5 Bewertungen)
Restaurant
$$
Arcade-Action trifft auf Vollservice-Gastronomie.
Dave & Buster's El Paso kombiniert ein lebhaftes Restaurant, eine Bar und eine expansive Spielhalle in El Paso. Gäste können Lieblingsgerichte der Speisekarte genießen, wie Käse-Tortellini, Lachs, Laugen-Dogs und Hähnchenflügel, dazu Getränke wie Cranberry-Mules. Die Arcade bietet eine breite Spielauswahl und Aktionen wie Mittwochs zum halben Preis; Veteranen erhalten 15% Rabatt. Kritiken heben den hohen Spielwert hervor, während die Erfahrungen mit dem Service variieren.
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Spielen Sie Hunderte der neuesten und klassischen Arcade-Spiele, um Tickets zu verdienen, die gegen Preise eingelöst werden können – mittwochs gibt es zusätzlichen Spaß zum halben Preis.
Genießen Sie eine vielfältige Auswahl amerikanischer Favoriten, darunter Burger, Hähnchenflügel, Salate und Desserts, serviert in einem lebhaften Restaurantambiente.
Genießen Sie Craft-Cocktails, Biere und alkoholfreie Getränke an unserer Bar – perfekt zum Entspannen oder Geselligsein mit Freunden.
Veranstaltungen ausrichten: Geburtstage, Firmenfeiern und Gruppenveranstaltungen mit anpassbaren Paketen, reservierten Bereichen und Spielkarten für Gäste.
Eine kinderfreundliche Umgebung mit Spielen und Aktivitäten für alle Altersgruppen, ideal für Familienausflüge und Feiern.
Zeigen Sie Ihren Militärausweis, um spezielle Rabatte auf Speisen und Spiele zu erhalten – als Dankeschön für Ihren Dienst.
Hi, I just want to share the awful experience we had at Dave and Busters. We arrived at 6pm to celebrate a birthday. The restaurant was relatively empty when we had arrived and so we ordered drinks and got to us quickly. Once it was time to order we (party of 9) placed our food order around 6:30. In the same lobby, a table of 25 showed up around 7pm. Our food did not arrive until 8:15, to which only 4 meals came out and at which point we, understandably being upset, asked to speak to the manager. The rest of the food 5 meals took an additional 20 minutes to come out. Rhonda, the manager, came out and did a PHENOMENAL job at deescalating us and offering solutions/items to remedy the situation. She was polite, kind, and attentive. After she finished talking to us, we did not see her again, had large gaps between waiters checking on us and ultimately once we were finished, we asked for the checks, which took an additional 45 minutes from us asking for the checks before receiving the checks. After the additional wait time, and seeing that not only were we charged full price, we had a 20% added fee for a large party we asked to speak again to the manager, to which John came out and asked us the situation. We told him given the 3 hour wait with only 1 free claw game for 1 person originally given by Rhonda, it did not make up for the horrible service. At this point, 9:30pm, John asked us if we want to play games and he will give us a game voucher to use now, to which we declined given that most of us are working adults and have early morning jobs. He then took our cards to charge us which took another 15 minutes, and said he would “hook us up” to which only thing removed was the Large party 20% tip fee that originally was on. When the waiter brought our tickets we asked her what had happened and she said they were too short staffed to keep up given only 2 cooks, 2 mangers. And 5 waiters. She also said that orders were being forgotten by the kitchen. We had asked her what did they do to try to fix it and Rhonda, being the good manager, had hopped into the kitchen line to help make all the food to expedite the process and push food out explaining why she hadn’t been present. At not point, until we complained, was communication or apologies given as to what is happening. Rhonda then talked to us after and said that to please give them a second chance and come by when she is working because she wants to personally make us have a better experience next time, all while when the other table complained to John about our and their wait time, he had told them that there were lies being made. Do better Dave and busters and promote Rhonda.
The arcade itself is still everything you want from a Dave & Buster’s: huge selection, plenty of new and classic games, tickets actually add up to decent prizes, and half-price Wednesdays make it an easy yes. If you’re just coming to play, you’ll still have fun. But the restaurant/bar side was a letdown this time. Service was noticeably slow AND not particularly friendly, which is a rough combo. We waited forever to get acknowledged, drinks took ages, food crawled out even longer, and the staff (server and a couple of runners) came across as indifferent at best—short answers, no smiles, zero sense of hustle even when the floor wasn’t packed. I’ve been to D&Bs all over Texas and beyond; this location was easily the least welcoming and most sluggish I’ve experienced. Food, when it finally arrived, was standard D&B fare: hot, greasy, perfectly fine for what it is, but nothing that makes up for the 50-minute wait for wings and a burger. Bottom line: Games are worth the trip, especially on half-price night. Eat before you come or grab something quick at the midway counter, because sitting down for a full meal here right now is an exercise in patience you probably don’t want.
Food was good. Environment was great. Service at the restaurant was slow for not being packed/busy at all.
This place was awesome. Came here to celebrate my daughter's 10th and she had a blast. She definitely enjoyed her pretzel dogs with fries. The wife had the Pecan Raspberry Salad with fried chicken, which was delicious after trying it myself. The grandma had the classis Ceasars salad that I helped finish. Lol. As for myself I ate boneless wings, Classic buffalo sauce and Nashville Hot. Both great and delicious choices. Veterans like myself get to enjoy a 15% discount and it only added to the great service and delicious food. We played several games afterwards and the game tech was so helpful when one of the games stopped functioning properly. Definitely recommend this place for any family trying to enjoy some time together. If you like spicy wings I definitely recommend the Nashville hot. Not only spicy it has great flavor. I recommend that you pair it with blue cheese as it helps to reduce the spiciness of the sauce.
I was lucky enough to be invited to one of their holiday party preview nights and had a fantastic time! The cheese tortellini, salmon, cookie dream bars and cranberry mules were amazing! I also had fun feeling like a kid again while wandering the main room and playing the various arcade games. 🥰🤩
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