JP
J Parkers
Wo Qualitätspflanzen auf schlechten Service treffen
1.4
Business
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Wo Qualitätspflanzen auf schlechten Service treffen
J Parkers, ansässig in Old Trafford, Stretford, ist darauf spezialisiert, Pflanzen an Kunden zu liefern. Trotz eines breiten Sortiments heben Kundenerfahrungen häufig Probleme wie verspätete Lieferungen und schlechte Verpackung hervor, was oft zu beschädigten oder abgestorbenen Pflanzen bei der Ankunft führt. Bewertungen zeigen eine erhebliche Unzufriedenheit mit dem Kundenservice, da sich viele ignoriert und nicht unterstützt fühlen, wenn sie Bedenken zu ihren Bestellungen äußern. Obwohl die Website eine Vielzahl von Pflanzen präsentiert, sollten potenzielle Kunden Feedback berücksichtigen, bevor sie Bestellungen aufgeben, um eine zufriedenstellende Erfahrung sicherzustellen.
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Großhandel mit einer vielfältigen Auswahl an Pflanzen, darunter Geranien und Rudbeckien, für Gärten und gewerbliche Projekte.
Bequeme Online-Bestellung mit bundesweite Lieferung für Privatgärtner, die hochwertige Pflanzen suchen.
Bietet wesentliche Werkzeuge und Materialien zur Unterstützung von Pflanz- und Pflegebedürfnissen.
Unterstützung bei Bestellungen, Lieferanfragen und After-Sales-Service, um Probleme zügig zu lösen.
Option für Kunden in Manchester, Bestellungen direkt von unserem Standort in Stretford abzuholen.
Beanspruchen Sie J Parkers, um Informationen zu aktualisieren, auf Bewertungen zu antworten und auf Analysen zuzugreifen.
Gesamtbewertung
Charlene Bessell
Rude when ringing up to chase order. Late delivery. One item containing a large order stuck with evri. When it arrived most things looked half dead. Won’t be using again
Pam Shephard
The delivery was delayed and the plants were in transit longer than expected Plants however appeared ok after a period of recovery.
Stewart Scott
Absolutely dreadful experience! I received a dead plant after ordering a beautiful one… am currently seeking a refund and obviously would never ever use this business again! I seriously cannot believe someone packed a dead plant and thought there wouldn’t be any comebacks????
Dr Edavalath Mahamood
I have ordered Geranium and other plug plants including Rudbeckia online. More than 50 percent of the delivered items contained no viable plant in the pot( already dead). Customer service is appalling- felt like an interrogation than a meaningful conversation. If this is the way they handle customer calls ..!!-what else say. Disappointed- such a bad experience - despite website quoting good reviews, I wouldn’t recommend them. This is the worst online shopping experience I ever had….
Alisdair Buchanan
I’ve ordered plants online many times, but this has been my worst experience so far. The plants from J Parker’s arrived in very poor condition—some already dead—and the packaging was terrible, causing even more damage in transit. Customer service has been extremely poor too, with no meaningful support or resolution offered. I placed a similar-sized order with another supplier (at a slightly lower cost), and the difference was huge—healthy, well-packaged plants and excellent service. I still have another outstanding order with J Parker’s involving quite a few more plants, and I really hope that experience will be better. But based on this first delivery, I unfortunately can’t recommend them. In J Parker’s reply, they claim they can’t help due to the lack of an order number—this, to me, reflects a real lack of care. My name is clearly visible, and I’ve sent multiple WhatsApp messages already, including my order number (22762853), which I’ve provided several times. Each time, I’ve only received standard, unhelpful replies asking for the same information again. This kind of dismissive, copy-paste response just reinforces the poor customer experience. It’s frustrating to feel ignored rather than supported. I’m clearly not the only one—many other reviews echo similar concerns. I hope potential customers take note and choose a supplier that actually values their business.
