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Newbury Tailoring Co.
Newbury Tailoring Co.: Präzisionsmaßanfertigung in Boston.
2(5 Bewertungen)
Ladengeschäft
$$$
Newbury Tailoring Co.: Präzisionsmaßanfertigung in Boston.
Newbury Tailoring Co. ist ein in Boston ansässiger Schneiderbetrieb mit Sitz in der 234 Clarendon St #302. Bekannt für Änderungen, die einen Kettenstichsaum an Selvedge-Jeans umfassen, wie einige Bewertungen feststellen, möglicherweise eine seltene Dienstleistung in Boston. Das Feedback der Kundschaft ist gemischt: Lob für bestimmte Nähte und die Passform, aber Bedenken wegen hoher Preise sowie inkonsistentem Service und Ergebnissen. Der Laden betreibt ein lokales Ladengeschäft, das sich auf persönliche Maßanfertigungen und Änderungen vor Ort konzentriert.
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Professionelle Anpassungen für Anzüge, Kleider, Hosen und Jacken, um eine perfekte Passform zu gewährleisten.
Spezialisierte Saumarbeiten für Denim- und Selvedge-Jeans unter Verwendung traditioneller Nähtechniken.
Maßgefertigte Kleidungsstücke, die nach individuellen Maßen und Stilvorlieben gefertigt werden.
Reparaturen und Restaurierungen für beschädigte Nähte, Reißverschlüsse, Knöpfe und andere Abnutzungen.
Fachkundige Änderungen für Hochzeitskleidung, Smoking und Abendkleider für besondere Anlässe.
Very expensive price for something that was not done perfectly! My dress turned out wearable (it’s not like they botched it completely, but it was very frustrating that I was told the dress would be altered one way and it was not altered the way I was told. They cut it a bit too short irreversibly and now can’t fix it when it was very clear I wanted it longer than the result. The people are nice, but for their hefty prices it should be done perfectly, and they didn’t care that much about how I felt afterwards. If you’re not willing to spend a huge amount of money be sure to ask for the price before, because if not they will send you an invoice probably of whatever price they want (my mistake not to ask though, not their fault just you should all be sure to)!
They do great work, but it's a bit expensive. I had a pair of selvedge jeans hemmed with a chain stitch. As far as I know, this might be the only place in Boston that has the right sewing machine to be able to do this. The hem was gorgeously done, perfect length, and clean stitches. Despite what it says online, it currently costs $60 for a chain stitch hem. For that price, it's cheaper to send your pants to a place in NYC and get them chain-stitch hemmed there. I won't go into details, but there's a few online services where you can mail in your jeans and get them hemmed for around $30. But if you want to go to a tailor in-person, I believe this is the only option in Boston.
Abysmal Service, Dreadful Quality I've never felt compelled to write a review or complain about any business before, but this one truly deserves it. Absolutely atrocious! I handed over my $1000 jacket for them to shorten the sleeves, believing they could handle it. The first time, they quoted me around $70, then suddenly it jumped to $90, and finally they had the nerve to charge me $98. Despite that, I still hoped for a decent outcome. After 10 days, they returned my jacket with damaged seams! I complained, and five days later, I got a replacement jacket. But guess what? When I got home and inspected it, the stitching was abysmal—completely different from the original, and poorly done. Furious, I sent them an email, and their response was, "The seams on the inside are not seen." Are you kidding me? They think it's acceptable to deceive customers just because the inside seams aren't visible?! I made the grave mistake of trusting this business and ended up sacrificing my $1000 jacket. Never again!
I never write reviews, and I hate to complain about people's business, but I feel compelled to share because this was such a terrible experience I'd hate for you to have a similar one. When I picked up my clothing, not only did they try to give me 3 of my items back even though they had not been altered at all, but they messed up a few things. Carlos agreed and apologized asking me to come back in a few days so they could fix the items for free. When I went back, I was shocked to see they didn't fix the things, but made them worse. They put a button in the wrong spot on the pants and used some random button with white font on it instead of something discreet. They took the zipper out of the other pair, but then didn't close the top properly - instead threds are loose and if you pull one, the stitches unravel. The bathing suit was even worse - not only did they make the cup fabric ripple, but they reattached the straps in two different ways so now the cup flares out and is not stable (harder to show in pics but it's unwearable now). Carlos and the front staff agreed the work was low quality and said a manager would call to refund me. I spoke with the manager Sonya today and asked for my money back for those 3 items. At first she seemed nice, but quickly she began to argue with me about a refund. She told me she's going through personal things and that she has "more important issues to deal with than this" and hung up on me. Then she called me back and agreed to refund some of the items, but upon sending me the receipt, I saw that they charged me to "fix" the items that they messed up!! For example, to remove the zipper and stitch up the pants was supposed to be $38 total, but then they secretly added an additional $18 to "close the pants at the top." In fact, Carlos confirmed there would be no additional charges because they messed them up. So instead of refunding me in full, Sonya only gave me the $18 back and said the $38 was because they removed the zipper "even though we did not close the pants at the top." What kind of alteration business would ever dream of charging you for pants that they never finished?? Moreover, this was the second mistake - the first was they didn't alter them the first time around. I told Sonya that this is bad business and that I wanted to talk with Carlos because I know he'd vouch for me about the pants, but she said "thanks for telling me about business; then go somewhere else" and hung up on me again and stopped answering the phone. When I looked through the receipt closer, the amount charged does not correspond with what I was told in person for some of the items - for example, $35.78 for darting the bust of a blouse - I was told that would be $15/20 max, but because I had so many items, I just agreed to the full price and they never gave me a breakdown in writing so I didn't see they were upcharging me. That's my own fault. Bottom line, the work is low quality, the manager was incredibly unprofessional and rude, they lie about how much they're charging you, and if they mess something up, they screw you over and don't do a good job fixing it. Even with personal things on her mind which I normally would have grace for, I've never had a manager be so unprofessional and unkind. I used to go to Newbury Tailoring when it was on Newbury St and they were excellent, but unfortunately their quality has dropped and they've become very unprofessional. Learn from my mistake and take your clothes elsewhere.
Unprofessional. I made a 9 AM appointment and was left standing in the rain for 35 minutes. When I called later I was told sometimes, Carlos, doesnt make his appointments on time. Do not bring your business to such a sloppy shop. They don't respect your time, as is noted in other reviews.
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