Klarer Blick, patientenorientierte Versorgung im Optical Center | Kaiser Permanente Oakland.
Optical Center | Kaiser Permanente Oakland in Piedmont bietet eine patientenfreundliche Brillenerfahrung mit einer breiten Auswahl an Brillen und unaufdringlicher Beratung. Bewertungen berichten, dass Termine am nächsten Tag möglich sind, Besuche nach Durchsicht der Patientenakten stattfinden und der Service schnell ist – oft in etwa 15 Minuten. Ein fürsorgliches Personal, darunter Diem, Dagana Kwan und Mireya, bietet kompetente, freundliche Hilfe bei Brillenrahmen und Rezepten.
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Professionelle Augenuntersuchungen zur Beurteilung der Sehgesundheit und Aktualisierung Ihres Brillenrezepts mit individueller Betreuung.
Fachkundige Anpassung und Auswahl stilvoller Fassungen, einschließlich Lesebrillen und Spezialgläser.
Beratung und Anpassung von Kontaktlinsen, mit Anleitung zur richtigen Anwendung und Pflege.
Vor-Ort-Reparaturen und Anpassungen, damit Ihre Brille bequem sitzt und perfekt funktioniert.
Unterstützung bei Kaiser Permanente und anderen Versicherungsplänen, um Ihre Brillen- und Kontaktlinsenleistungen optimal zu nutzen.
I am in the process of making some important decisions about my eyecare, while also wanting to be stylish. Kaiser offered a wide range of choices, with no pressure to make a quick decision. Staff was helpful, and unbiased about the choice I made. Thanks Kaiser. I was in and out in 15 minutes. like that.
Love Kaiser’s Optical department and the wonderful service that I received from my clinician, Mireya! She was fantastic in helping me choose some great prescription readers! Patient, knowledgable and friendly!
Dagana Kwan, the Optician was wonderful! She noticed that the receptionist was very busy. So she took the initiative to register, evaluate my needs for the two pair of new glass that I ordered! She was thoughtful, knowledgeable and very efficient! Please let her know! Thank you!
I was able to get a next day appointment with the person who helped me the last time I got glasses. Diem was so great the last time that I wanted to see her again. She is professional, friendly, and helpful. She said that she could not believe it had been two years since she last saw me, so I knew she checked my chart before the appointment. She said she noticed that I had a slight change but enough to get new glasses. She took her time and provided excellent service. Also, the reception person was very friendly. He immediately smiled when I approached his desk.
Adrian was great. My complaint is with the 2020 site. When making my appointment I was automatically sent there to check my benefit. I got a congratulations your benefit is available. When I got to my appointment I was informed my benefit wasn't available for another 5 months. Very upsetting and irritating. I was told by Adrian that there is a known glitch in the system. THIS NEEDS TO BE FIXED IMMEDIATELY AS YOU WILL HAVE MANY OUTRAGED PATIENTS.
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