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Orange Leaf Frozen Yogurt - SE. Military Dr
Selbstbedienungs-Frozen-Yogurt mit endlosen Toppings und Geschmacksfusion bei Orange Leaf Frozen Yogurt - SE. Military Dr
2.6(5 Bewertungen)
Bäckerei
$
Selbstbedienungs-Frozen-Yogurt mit endlosen Toppings und Geschmacksfusion bei Orange Leaf Frozen Yogurt - SE. Military Dr
Orange Leaf Frozen Yogurt - SE. Military Dr in San Antonio bietet ein Selbstbedienungs-Frozen-Yogurt-Erlebnis mit einer großen Auswahl an Geschmacksrichtungen und unendlichen Toppings. An der Adresse 2535 SE Military Dr wird der Laden für eine saubere Umgebung und Geschmacksfusion gelobt, während einige Gäste von unbeständigem Service berichten.
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I usually love going to Orange Leaf — the flavors are always great, the self-serve style is fun, and it’s a go-to spot for me and my friends. But I had a pretty disappointing experience the other day around 8:30 PM that I feel is worth mentioning. There was a bit of a line when we walked in, which is totally fine since it’s self-serve and we expect to wait our turn. But the cashier that night made the whole experience feel rushed and uncomfortable. She was constantly checking her watch, sighing loudly, and visibly frustrated in front of everyone — not once did she greet people or even attempt to be polite. After my friend and I got our yogurt and toppings (again, delicious as always), I went to pay, and the cashier had her head in her hands like she just couldn’t be bothered. She didn’t say a word until I stood there awkwardly waiting for her to acknowledge me, and even then, it was just a quiet, unenthusiastic “okay, this is your total.” While I pulled out my cash, she sighed loudly in my face and kept glancing at her watch like every second was painful for her to be there. It was only around 8:50, and there were still people trying to come in — the place was still full inside and out — but she suddenly locked the front door and began rolling up the floor mats and cleaning as if the store was already closed. Honestly, the frozen yogurt is what keeps bringing us back, but the customer service has been consistently off. I get that closing shifts can be tiring, but if you’re open until a certain time, customers shouldn’t feel like a burden for showing up before then. Just hoping management sees this and encourages better professionalism going forward — especially from employees who are representing the brand so directly.
I’ve been coming here for months consistently while the staff is always inconsistent with their professionalism. My recent experience was visiting this location with an email promotion after downloading the orange leaf app. I showed the email promotion to the cashier and she said she had no idea what it was and therefore she couldn’t honor the promotion from Orange Leaf. She said the managers don’t tell her when there’s promotions available and so she wouldn’t do it. I asked if there was a manager available so I could show it to them and she said no. I asked if there was a phone number I could call she said no. I asked what her name was and she said she couldn’t tell me. I asked if there was a time the manager would be in to check the promotion she said the manager is never at the store.
Came here to celebrate my little guys first day of summer vacation. Got here right as they opened and watched 2 families walk in before us as I got my infant and 7 year old out of the car. We walk in and they let us know their system is down so we can either wait in our car or inside. We chose to wait inside. Meanwhile they had given the other families free ice cream. We sat there 25 minutes watching the other families eat ice cream while we patiently waited and ultimately the owner tells us she can not figure out the system if we just want to leave.... wow. So offer these other families free ice cream and make me and my little boys sit there just to end up having to leave. I wonder what was different about me and my family that they didn't offer us the same and just had us leave?
Orange Leaf is a fantastic spot for frozen yogurt lovers. They offer a wide variety of frozen yogurt flavors, and you can even mix two flavors together right at the dispenser station—which makes for a fun and delicious flavor fusion experience. One of my personal favorites is the mango—it’s refreshing, smooth, and packed with just the right amount of sweetness. What really sets Orange Leaf apart is the endless topping options. From fresh fruits and nuts to candies and syrups, there's something for everyone to customize their perfect dessert. The shop is always clean, and the self-serve setup makes it easy to get exactly what you want. Definitely worth stopping by for a cool treat!
Got the best service from the amazing Kalea !! She gave insightful advice on which yogurts are the best since it was my first time trying it, and I’d say me and my siblings loved it! Very clean and delicious!
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