OTTO Car Wash

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Kate Kellermeyerüber Google

vor 3 Monaten

I had never been to a car wash alone with my own car :-) went through the hands free wash. The employee who helped me was very kind and non judgmental. He explained all of the wash options to me. Definitely will be returning.

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KaTrina KaTüber Google

vor 5 Monaten

I have to go back at least twice through the wash it never seems to get my vehicles clean the 1st time through. They have always been GREAT about it but my time is very valuable. I would like to be 1 and done. To the owner reply you are absolutely correct it is raining today and rained yesterday to review your camera would not be helpful seeing my review was not for a visit today or yesterday it was a prior visit it just came up in my Google feed to submit contribution today as well as on other places I have visited. I just took time today to give my honest experience....

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Maria Oatesüber Google

vor 6 Monaten

I met the owner this morning here at OTTO’s car wash as he helped me get my automated service started! The place was super clean, brushes are new and the automated carwash…. IS AMAZING! We need one of these in HOUSTON! I’ll be back before I leave town🫶🏾

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MorèNahZahh'd Outüber Google

vor 6 Monaten

Used to like this place cause the pressure in the watter worked and would leave my car spotless. Now the pressure in both automatic washes suck. It does not wash the sides of your car and even better when the garage door opens it kicks up a big dust ball that blows and sticks to the car . Told the owner my car was still dirty and instead of resolving my issue he argued calling it wax. Clearly I wiped the dirt off my car in front of him no oily residue was on my hand , just grime . when he proceeded to argue of it being wax when I don't was my car he said he'd give us "time" on the manual washes but had an employee do it who told us to stay in the car to just use water on the top of my car and around the car not the doors where it was left dusty 🙄 my car was wiped clean but its not clean. Took to another self service down the street to repay for another wash cause they kept starring at my car knowing it was still dirty 😒 The owners attitude and and approach towards a customers satisfaction was a little bit Distasteful. Instead of arguing to justify the poor quality wash considering I spent money on their most expensive and it did not clean my car why not just offer the time or new wash without the defensivness. He seemed more wanting to blame us rather than to solve my issue to keep my business. I won't be coming back only due to the poor customer service.

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Robert “Dotcom” Jacksonüber Google

vor etwa 1 Jahr

Fast and easy with two automatic car washes and a few of the kind where you get the spray wand and do it yourself. Lots of vacuums that last 5 minutes which is nice. The automatic wash does a good job, my van was terribly dirty from weeks off snow and bad weather but it came out clean and shiny.