Roto-Rooter Plumbing & Water Cleanup

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Denise Thomsonüber Google

vor etwa 2 Monaten

Jerry was great. He gave us excellent customer service and made sure everything was done right. One thing I learned about Roto-Rooter is that they will over charge you for everything. It stinks because most of the time plumbing issues don't lend themselves to price shoping.

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Antwon Cooperüber Google

vor etwa 2 Monaten

My experience with Roto‑Rooter was extremely disappointing. I expected a professional, efficient service, but instead I encountered poor communication and a lack of follow‑through. Despite multiple assurances, no work was completed, and I was left with the same unresolved issue and no clear guidance on next steps. The technician, Israel, repeatedly came up with excuses not to perform the job. He claimed my bathroom space was too small, his equipment was too large, and then quoted an outrageous price that didn’t match the situation. On top of that, he tried to convince me that the storm drain in the street was actually my plumbing line and that I needed to call DC Water to fix the issue — something that was completely inaccurate and unhelpful. What made the situation even more frustrating was the lack of accountability afterward. Follow‑up support was minimal, and I felt dismissed rather than assisted. Based on my experience, I cannot recommend Roto‑Rooter and would encourage others to explore more reliable options.

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Jasmine Bacotüber Google

vor 5 Monaten

I had such a great experience with Jarett from Roto-Rooter! He was kind, professional, and extremely knowledgeable. From the moment he arrived, he made me feel comfortable and confident that the issue would be handled the right way. It’s rare to find someone who combines skill with genuine care for their customers. Thank you Jarett for going above and beyond!