TP
The Pet Groomer
The Pet Groomer: Jedes Haustier verlässt den Laden frisch und fühlt sich geliebt.
4.4
Business
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The Pet Groomer: Jedes Haustier verlässt den Laden frisch und fühlt sich geliebt.
Gelegen in 4501 Stine Rd #103 in Bakersfield, erhält The Pet Groomer Lob für eine einladende Lobby, fachkundige Pflege und ein Team unter der Leitung von Reanna. Kunden berichten, dass Haustiere frisch, glücklich und gut riechend nach Hause kommen, wobei das Personal als freundlich, professionell und wirklich fürsorglich beschrieben wird. Einige Bewertungen weisen auf Buchungs- und Preisprobleme hin und betonen die Notwendigkeit einer klaren Kommunikation.
Keine Fotos verfügbar
Umfassendes Pflegepaket, das Bad, Haarschnitt, Nagelpflege, Ohrenreinigung und Styling umfasst, individuell angepasst an die Rasse und Bedürfnisse Ihres Haustieres.
Tiefenreinigendes Bad mit hochwertigen Shampoos, gründlichem Trocknen und Bürsten, damit Ihr Haustier sauber, frisch und verfilzungsfrei bleibt.
Individuelle Haarschnitte und kreative Grooming-Optionen für Haustiere, die künstlerische Techniken und Liebe zum Detail zeigen.
Spezialisierte Behandlung bei verfilztem Fell, mit sanften Methoden, um die Gesundheit des Fells Ihres Haustieres wiederherzustellen, ohne Unannehmlichkeiten zu verursachen.
Sichere Nagelpflege, Trimmen der Pfotenballenhaare und Feuchtigkeitspflege, um die Füße Ihres Haustieres gesund und komfortabel zu halten.
Gesamtbewertung
Catalina Esparza
leeiann avilez
I brought my scared dog here for a wash and cut and the groomer insured that my puppy felt comfortable with her and safe. I’ve never felt so at ease leaving her in someone else’s hands. Thank you for the amazing service will definitely be coming back soon!
Jamie C
I have been coming here for years, been through an owner change and continued to bring my dog here for grooming, however, I will not go back due to their poor customer service. The shop is in a bad parking lot, hard to park, gets busy quick and is extremely tight when navigating in and out depending on your appt time. The inside of the shop is small, cute, clean. I schedule all grooms relatively far in advance, they send a text notification where you're asked to click a link and confirm information is updated (pet name and payment method). I have never received a text when booking that included a confirm your appointment option, never been late, or missed an appointment either. There have been a couple instances where I wasnt 100% happy with the service but the haircut was decent and I didnt wish to change locations and disrupt my dog with a new groomer, however, this past weekend I stopped caring about that. I had a 630am appt booked for over 7 weeks. I got the initial text to confirm information. I showed up at 630am and immediately knew, no one was there. I tried the door. Confirmed no one there. I texted, sending my appt text message. 5m and no response, so I called, and the tone of the owner was off putting. "We saw your text but you called" She said I never confirmed, which I advised I never got the option and she said I should have received a text the day before as well to confirm, never did. Now, this system of theirs has been an issue before (it also texts when your dog is ready, I've waited hourssss and no text where i had to call and they claim shes been ready) and they know it, so your flawed system, flawed and you canceled my appt assuming because I didnt "confirm" I wasnt coming. I have NEVER missed an appt let alone been late to one. She goes on to tell me she can have someone come get my dog in 15m but no groomer will be there for another 1.5hrs basically. I immediately decline the offer to leave my dog kenneled down there longer than necessary and she asks if I want to reschedule. I decline. I follow up with a text describing the recent events and advise I wont be returning, of course, no response, no offer to make it right, nothing. Ive since found a new groomer. Like i said, it wasnt all bad, the haircut was always nice, but the customer service skills could use work, quite a bit actually. You're a business focused on customers who leave their pets in your care afterall.
Deborah Branson
The Pet Groomer does an Amazing job on my pup :) They r friendly, prompt and decent priced. I love that they love animals!
Adrian Gonzalez III
Brenda Gonzalez
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