AP
Auto Plus Towing & Auto Body
Auto Plus Towing & Auto Body: Servicios de remolque y carrocería en Oakland
2.4(5 reseñas)
Business
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Auto Plus Towing & Auto Body: Servicios de remolque y carrocería en Oakland
Auto Plus Towing & Auto Body en Oakland ofrece servicios de remolque y carrocería en 733 Kevin Ct, Oakland, CA 94621. Las reseñas muestran una mezcla de experiencias: algunos clientes elogian al personal amable y atento y un servicio rápido, mientras otros reportan un mal servicio al cliente y preocupaciones sobre el manejo del vehículo. El negocio gestiona el almacenamiento, la inspección y la entrega de vehículos relacionados con el remolque.
No hay fotos disponibles
Servicios de remolque 24/7 para accidentes, averías y recuperación de vehículos robados.
Servicios integrales de reparación de colisiones y restauración para todo tipo de vehículos.
Opciones de almacenamiento seguras a corto y largo plazo para vehículos inmovilizados o dañados.
Apoyo con la documentación de seguros y la coordinación para un procesamiento de reclamaciones sin contratiempos.
Inspecciones previas a la entrega y evaluaciones de daños para garantizar la transparencia y la satisfacción del cliente.
ZERO stars is what I’d give. As a military service member who does dispatch as well. I am HIGHLY disappointed with the customer service done by the female. This female was so mean and tried to gaslight me. She offered no help and gave me attitude as if it was my fault. If they tell you there’s no other way to go about things. They are LYING. The staff just doesn’t want to do their job. No wonder the business has such bad reviews. BEWARE.
Acura stolen, recovered by OPD, towed to Auto Plus (04/24/25). Full coverage insurance. Honestly, I've read these reviews and I empathize, but do not share your experiences. Cust Service reps were fantastic and answered all my questions quickly and kindly. Had me go to the secondary lot on San Leandro to view car before payment. Those guys were on point! Lot attendant was quick on the gate, and support team were there in 2 min to answer all my questions about getting the car in sync. I just planned to see if car was total loss after theft and go home to figure it out (thankfully only minor damage). But, after Mr. Manager stepped in... let's just say after I made payment back at the office, the car was back in my garage (35 min away) in less than an hour. S. Jr., D., Mr. Mgr, you all keep on doing what your doing- made my day! 5-Stars, Thank you!
Car got hit while parked, had to go to OPD first to pay 166.00 for a release before going here to have my insurance company have thier tow company pick up my vehicle. They keep the cars right next to the flea market. But the office is around the corner. The staff is cool.
Vehicle was stolen, this tow yard picked it up as per their contract with the city of Oakland. The call I got from Oakland pd stated that it was damaged, but not stripped and the plates were still intact. Do these photos look like it's not stripped?!? This is the condition off it when I got there the day after they picked it up of the streets Had I realized that the message from Oakland pd said that it WASN'T stripped I'd have had some questions for them. I'd love to have heard they're excuses as they fumbled around trying to explain what they did. This place steals vehicles, dismantles them pre-emptively, and has unreal prices for towing and vehicle storage. They should be shut down.
Worst service service ever! I'm not sure how anyone here has a job! None of the people here know anything about your car!! They will damage your car! Plus the people here lie to customers. I strongly encourage anyone who has to come here to take plenty of photos. If you go there to view your vehicle (perhaps because you can't afford to get the car out just yet) take pictures before and after they release it to you. They towed my girlfriends car without tires but would not release the car until our own tow company brought it out. Just in case you missed it, they towed it in but wouldn't tow it to the streets to have our mechanic put the tires back on the car. Make sure you have your insurance ready because this company doesn't care about you or your car. They will laugh about you not knowing about the damages they have caused.
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