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Bartlett Home Furnishings
Bartlett Home Furnishings: Muebles de calidad y personalizables, con un servicio amable y sin presión.
4.2(5 reseñas)
Tienda minorista
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Bartlett Home Furnishings: Muebles de calidad y personalizables, con un servicio amable y sin presión.
Bartlett Home Furnishings en Bartlett, TN ofrece muebles y artículos para el hogar de calidad con opciones personalizables. Los clientes elogian una experiencia de compra sin presiones, un personal atento y entrega oportuna. Entre las menciones notables se encuentran sofás fabricados en EE. UU. y opciones de telas. Una reseña menciona problemas con el servicio, dejando una impresión mixta pero en general positiva.
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Entrega profesional y montaje de sus muebles, realizados con cuidado para garantizar que lleguen de forma segura a su hogar.
Asistencia para reparaciones y ajustes de muebles, incluyendo el reemplazo de cojines y arreglos en los mecanismos de accionamiento.
Bartlett Home Furnishings definitely knows how to get you fitted with the right furniture. My experience was pleasant, no pressure, and I was presented many choices to customize my furniture. I definitely recommend shopping there if you want quality furniture with no hassles and the prices were exactly what I expected to pay.
We love our custom USA made sofa and recliner by Smith Brothers Mfg. Dianne was a delight to work with in coming up with just the right fabric for each piece. Definitely one of the best retailers of quality furniture in the area.
Great quality furniture at a reasonable price. Received delivery of furniture in two days instead of waiting 4-6 weeks as I have previously experienced. They had products available in their warehouse. Friendly & knowledgeable staff regarding products that Bartlett Home Furnishings has on the floor & special orders.
From beginning to end, it was a pleasure doing business with Bartlett Home Furnishing! I purchased an entire bedroom suite and it was delivered yesterday. The delivery people were awesome and handled some specific requests with ease! Our salesperson was very helpful and any questions we had, if she didn’t know the answer, she always found out. Really happy with our service!
I purchased a 2 larger cushions Natuzzi sofa from Bartlett Home Furnishings. Within 2 months the side my husband used had a nice sinkhole in it. They took it out for repair twice. The first time it came back—they had put a new cushion on it. It was big and puffy and the cushion seams did not align with the original side—but the new cushion was nice and firm. The repair guy came back and looked at it again and said he could re-align the new cushion so it would match the original side cushion. This time they took the whole sofa and “fixed” it. Then, when the sofa was returned the cushion was already soft and sinking in—but hey it did align with the original cushion! Also, once the sofa came back the power head rest on the original side now raises up but sometimes will stick and not retract back down—you have to wait several minutes and eventually it will retract back. The manager, Doug, came out (at this point we were 5 weeks past the second repair) and checked it. He said the cushion sinkage was normal settling. He did not seem at all concerned with the head rest issue. I told him I was not happy with the sofa quality as the sofa is only 7 months old. His response was sorry there is nothing I can do for you. So, I told him I would not purchase another thing from their store nor would my 3 sisters who also buy from their store as well. Doug’s response was a disgusted/irritated sigh…..he immediately got up off the sofa and stomped out the door and said as he was walking out……You have a good day! Wow! Now isn’t that stellar customer service! Nope, my suggestion is to NEVER make a purchase from Bartlett Home Furnishings because you will be stuck with it, if it does not hold up! Please see attached pics!
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