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Classic Collision
Reparaciones de carrocería automotriz de precisión que devuelven a los autos su mejor estado.
3.6(5 reseñas)
Reparación automotriz
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Reparaciones de carrocería automotriz de precisión que devuelven a los autos su mejor estado.
Classic Collision en Louisville es un taller de reparación de carrocería automotriz reconocido por su mano de obra de calidad. Los clientes elogian un trabajo de carrocería impecable, coincidencias de pintura perfectas y reparaciones terminadas a tiempo, junto con un personal de oficina fácil de tratar que ayuda a coordinar vehículos de alquiler. Las reseñas destacan un servicio profesional y actualizaciones detalladas, mientras que una minoría describe interacciones desafiantes con un tasador.
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Reparación experta de abolladuras, daños en la estructura y carrocería debidos a accidentes, restaurando la integridad estructural y la seguridad.
Coincidencia de color precisa y pintura profesional para fusionar a la perfección los paneles nuevos con el acabado original de su vehículo.
Coordinación con las aseguradoras para gestionar reclamaciones, estimaciones y papeleo, para un proceso sin complicaciones.
Asistencia para la organización de vehículos de alquiler durante las reparaciones para mantenerle móvil y minimizar molestias.
Servicios exhaustivos de limpieza y detallado para devolver su vehículo en condiciones impecables, por dentro y por fuera.
When I brought my vehicle in I was told that everything would be taken care of, the man who told me this was Fred Hasselbrink, Fred did not tell the truth my dash camera was damaged my vent selector knob to turn on my defrost on my front windshield was damaged, they did so by failing to put my car back together properly, and to top it all off I was missing a jack that I discovered was missing when I had to pull over and repair flat tire. Do not bring your car here. If they mess up they will not make it right. Instead of just owning up to their mistakes and making it right they have refused because I put up a negative Google review to fix my car and are going to force me to take them to arbitration. These people are scum.
I’m very confused and disappointed by the way I was treated at this shop. The man who did my estimate (possibly the owner or manager) was short and dismissive with me from the moment I arrived. His tone grew increasingly irritated as I asked a few polite, basic questions to try to understand the process. To be clear, both women who work in the office were wonderful, kind, patient, and knowledgeable each time I spoke with them on the phone. Unfortunately, my experience with the man doing the estimate overshadowed that. My insurance company was telling me one thing, and he was telling me another, and I was just trying to make sense of it all. Instead of helping me understand, he made me feel like I was a nuisance for not already knowing how insurance claims work. I left feeling upset, confused, and in tears, and it took a conversation with my sister afterward to help me figure out what I needed to do next. Overall, his lack of patience and poor customer service made an already stressful situation much harder than it needed to be.
Excellent body shop. State Farm handled my claim for a hit and run that almost totaled the vehicle and this shop made it good as new! My car is 10 years old and they still matched the new paint perfectly. Very easy to work with, great office staff, and took care of my rental too.
I recently brought my truck into Classic Collision after an accident, and I couldn’t be happier with the results. The team was professional, honest, and kept me updated throughout the repair process. My truck looks brand new again — the paint match is perfect and the bodywork is flawless. They finished the job right on schedule and even cleaned the interior before returning it. I highly recommend Classic Collision for anyone needing quality auto body repairs done right the first time.
Classic Collision / Glasiers has always been amazing! Their service, professionalism and attention to detail has been phenomenal anytime work needs to be done. I highly recommend them to anyone and everyone I know. 5 stars is not enough for this group of people.
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