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Crash Champions Collision Repair Oakland 10th
Reparación de colisiones confiable en Oakland, con estimaciones claras y un servicio amable y de trato cercano.
4.2(5 reseñas)
Reparación automotriz
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Reparación de colisiones confiable en Oakland, con estimaciones claras y un servicio amable y de trato cercano.
Crash Champions Collision Repair Oakland 10th es un taller de reparación de automóviles y colisiones ubicado en 110 10th St, Oakland, CA. Los clientes elogian un servicio amable, de trato familiar, estimaciones claras y una mano de obra de alta calidad. Personal como Brian Anderson y Vu Ly se destacan por inspecciones minuciosas, claridad de costos y actualizaciones; algunas reseñas señalan un excelente servicio con la aseguradora y una rara falla de comunicación.
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Reparaciones integrales de carrocería para accidentes, que incluyen la restauración del parachoques, de las puertas y del chasis.
Gestión experta de reclamaciones de seguros con estimaciones transparentes y coordinación para minimizar complicaciones.
Pintura profesional y pulido para eliminar arañazos y restaurar el acabado de su coche.
Actualizaciones regulares por mensaje de texto o llamada sobre el progreso de la reparación para mantenerlo informado durante todo el proceso.
Limpieza interior y exterior tras la reparación para un aspecto impecable, como nuevo.
I had an appointment at Crash Champions in Oakland on November 8th. I met with Vu, who took down my information, photos, and vehicle details and said the estimator would send me a repair estimate. It’s now been weeks, and I still haven’t received anything—no estimate, no follow-up, no communication. If this is how they handle customers from the start, it doesn’t give me confidence in their service or professionalism. I expected at least a basic update. Very disappointing experience.
Truly fantastic operation. They treat people like family. I know that sounds cliché, but it's true. They don't know me from a stranger on the street and last time I came in their service quality was so high when we were getting stuff fixed with insurance. It's been a year later and I brought my car back after someone had hit it (and kindly left a note) they buffed it right out, re clipped a few parts that were out of line and didn't charge me a dime. I'm definitely a loyal customer for life.
Had a great experience working with Vu Ly. He conducted a thorough walk-thru of a vehicle I brought him. At each point of this inspection he explained the cost breakdown while building up my confidence to accept his estimate. He doesn’t come off as a person trying to hustle me into signing any contracts. But a person truly genuine in providing me with excellent service. Highly recommended that you bring your vehicles here for their services.
This shop was hands down a 10/10 not one single issue everything was as promised heck they even worked with me on pricing,because insurance couldn’t cover all of the cost. I also liked that they did not Guarantee the time or anything he (Brian) just gave me an estimate but through it all I got my car back at the time he stated on the estimate and the work they did on my Lexus was phenomenal can’t even tell. Everything from the bumper trunk and back rear door lined up. Communication and understanding was a 10/10. I 100% recommend them…..
Excelente servicio, excelente mano de obra, excelente servicio al cliente. Vinimos para obtener un presupuesto y nos ayudó Brian (Anderson) de inmediato. Fue muy atento, fácil de conversar y discutir nuestras mejores opciones. Recibimos actualizaciones diarias por mensaje de texto sobre el estado de nuestro auto, y hasta nos llamaron un Uber. La mano de obra fue excelente y limpiaron nuestro auto por dentro y por fuera.
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