IF
iA Financial Group : Head Office
Ofreciendo soluciones de seguros y financieras a medida con orientación experta para los residentes de Québec.
2.4(5 reseñas)
Insurance
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Ofreciendo soluciones de seguros y financieras a medida con orientación experta para los residentes de Québec.
La sede central del iA Financial Group en Québec ofrece una gama de servicios de seguros y financieros, incluyendo RRSPs, FHSAs y evaluaciones personalizadas de pólizas. El equipo tiene como objetivo apoyar a los clientes a través de consultas virtuales y presenciales, centrándose en comprender las necesidades individuales para recomendar productos adecuados. Si bien algunos clientes elogian el asesoramiento minucioso y sin presión y la flexibilidad, otros han señalado inconsistencias en el servicio y la capacitación. La oficina funciona como un centro corporativo para la planificación financiera y las operaciones de la agencia de seguros en la región.
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Pólizas de seguro de vida integrales, diseñadas para proteger la seguridad financiera de usted y de su familia.
Guía experta sobre RRSPs, FHSAs y otros planes de ahorro para la jubilación para ayudarle a lograr sus objetivos a largo plazo.
Una variedad de opciones y estrategias de inversión para hacer crecer su patrimonio y gestionar el riesgo de manera efectiva.
Asesoría financiera personalizada y evaluaciones para crear planes a medida para su situación única.
Soluciones de seguro para empresas, incluyendo planes grupales y cobertura de responsabilidad para proteger sus operaciones.
I keep calling to transfer my RRSP to an FHSA, and every advisor I speak with at iA gives me a different explanation of the process. Every time I call, I’m told something new. It really shows that there is a lack of proper training at iA, and no one seems to follow the same procedure unless they’ve learned it from previous customers who have already had to call customer support a dozen times. I made the exact same request with Desjardins and it was resolved within one hour. With iA, it’s taking forever. Nobody seems to care, and no one has complete, accurate information to actually help. This has been extremely frustrating and disappointing.
Terrible customer service. I've called 6 times to resolve an issue non of the agents have the capacity to fix it, they can't or wont transfer me to a supervisor, all of them offer to have a manager call me back, its been 2 months and no one has called me back. An agent put me on hold today for 30min then just hung up. I will go out of my way to tell anyone one and everyone to get insurance or any financial products somewhere else.
I got a new job and wanted to withdraw my holding in my old RRSP plan. I actually put it off for months as I assumed it would be super difficult. Patrick was a great help and had it all handled with literally 5 minutes. Deducted 1 star as it was supposed to be direct deposited but they sent VIA mail but not the end of the world
They are literally making my blood boil. Can't deal with them no more as its like talking to a 1 year old infant trying to make him/her solve a simple 1+1 mathematical question. Humanity is doomed with this kind of service. What have I done to deserve this!
Sue and John took the time to thoroughly assess our financial situation before recommending a policy that truly fits our needs. They were not pushy in any way, but instead offered thoughtful advice throughout the process. It was clear that their priority was helping us make the best decision, rather than just making a sale. We appreciate their genuine support and expertise, and they were flexible in meeting with us both virtually and in person.
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