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Importmasters
Importmasters: Cuidado honesto al nivel de concesionario para coches europeas y domésticos en Kansas City
3.4(5 reseñas)
Reparación automotriz
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Importmasters: Cuidado honesto al nivel de concesionario para coches europeas y domésticos en Kansas City
Ubicado en 2737 Cherry St en Kansas City, Importmasters ofrece reparaciones y mantenimiento de automóviles con un enfoque en marcas europeas. Los clientes elogian la comunicación clara, un servicio personalizado y precios justos. El taller maneja reparaciones especializadas, incluidos módulos VW/Audi y recalibración de la dirección, y a menudo lleva a cabo trabajos de nivel concesionario sin necesidad de visitar al concesionario. Un taller acogedor y profesional para vehículos europeos y domésticos.
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Diagnósticos y reparaciones especializados para Volkswagen, Audi, Subaru y otros vehículos europeos importados.
Cambios de aceite de rutina, revisiones de frenos, servicios de neumáticos y afinados para mantener tu coche en óptimas condiciones.
Servicios de recalibración expertos para módulos de dirección, a menudo evitando visitas al concesionario.
Consejos honestos y orientación para aficionados al DIY sobre reparaciones que puedes realizar tú mismo.
Piezas usadas asequibles y de calidad con precios transparentes para reparaciones rentables.
FYI: The review below was for the previous owner (Mike), I have not yet been back to the current owners shop. I have taken my Passat here several times and have always received good service and a fair price. The owner will even discuss DIY repairs if you want to make some of the repairs yourself. I don't mind doing most things that do not require special tools or are beyond my ability, and he is cool with that as a fellow enthusiast. I gave only 4 stars because I have not been there too often, and don't feel I can warrant this rating yet, but I am taking my car back this week and will update then. Definitely recommend!! Changed to 5-stars as this is the only place I take my VW for service and they have always done it right the first time for a fair price. Thanks guys. Update: I have been here a few times since my initial review and I think they rate a 5. Mike is very straight-forward and honest about all repairs, and I don't easily trust car repair people.
I had some work done on my Subaru about a week ago and I'm delighted with the results. Their communication was very good, customer service was very personal, and the price was very reasonable. I will absolutely be coming back for maintenance in the future!
I recently had a very disappointing experience at this repair shop. I felt that the repairs took an unexpectedly long time, and I was concerned about the transparency of the recommended services. In my opinion, the pricing for parts, particularly used parts, seemed significantly inflated compared to what I would anticipate. Based on my experience, I would personally recommend exploring options such as a certified Volkswagen dealership for service, as I believe it may offer more transparent pricing and a potentially more efficient repair process. Ultimately, my experience left me feeling that the service and pricing practices at this shop were not in line with my expectations.
I'm not a fan of Audi dealers and the team at Importmasters was able to help me avoid them entirely. I needed a newly installed steering module recalibrated which is typically a dealer only service but they were able to perform all the necessary steps to properly recalibrate my new module and get me on my way. I'll definitely go back!
Never again! For some reason they could not even put air in my tires after I asked them to in the dead of winter, and after having it ALL day. The service manager, Amy, insisted that they did put air in my tires, but when I told her that the light was still on and it always goes off once the tires are filled to specifications, the best she could do was to suggest that I come back FOR AIR. Again, after they had it ALL DAY??? Bye, Felicia.
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