PS
Pet Supplies Plus Dallas - Medallion
¡Tu tienda integral para todo lo relacionado con mascotas en Dallas!
4(5 reseñas)
Tienda minorista
$$
¡Tu tienda integral para todo lo relacionado con mascotas en Dallas!
Pet Supplies Plus Dallas - Medallion es un destino muy querido para los propietarios de mascotas, que ofrece una amplia selección de productos y servicios para atender las necesidades de cada mascota. Con un personal dedicado y amable, los clientes valoran la atención personalizada y el asesoramiento experto que reciben, lo que garantiza una experiencia de compra positiva. La tienda destaca por sus excepcionales servicios de grooming, especialmente con la reconocida profesional de grooming Elizabeth, y por un ambiente cálido que hace que las mascotas se sientan como en casa. Comprometida con la satisfacción del cliente, Pet Supplies Plus Dallas - Medallion es el lugar ideal para que los amantes de las mascotas encuentren suministros de calidad y apoyo.
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Amplia selección de alimentos, juguetes y accesorios de alta calidad para perros, gatos, peces y otras mascotas.
Servicios profesionales de peluquería para mascotas por personal como Elizabeth, que ofrecen baños, cortes de pelo y recortes de uñas para perros.
Venta de peces vivos como otocinclus, guppies y mollies, junto con equipos de acuario y productos para el cuidado.
Personal amable que brinda ayuda personalizada con la selección de productos, devoluciones y recomendaciones de cuidado de mascotas.
Servicios convenientes para comprar, devolver artículos y resolver problemas con un soporte atento.
I love the staff and how they go out of their way to help with whatever I need. The older Indian gentleman that I see every time I come in is always ready willing and helpful. He takes pride in everything he does. Always a positive experience.
Staff are very nice mostly. Be very careful when buying live fish here. I recently purchased 3 otocinclus for algae control. I have lost almost half of my babies since introducing tha new fish. I breed guppies and mollies so im not a beginner to tha process.
I ran into an issue with purchasing my dog food and had to return to the store. The employee that helped me was so kind and helpful! When I got home I realized I bought the wrong food altogether so I had to return. She remembered me as she was leaving for the evening and offered to help me get the right food. She even offered to call another location. Luckily we ended up finding the right bag on a different shelf. I really appreciated her help! I wish I got her name for this review. Hire more good hearted people like her!
I normally don’t take the time to leave reviews, but I felt it was necessary to share my experience at this pet supplies store today. I came in to purchase dog food for my pet and was initially greeted by a cashier who told me someone would be at the front shortly to assist me. As I waited, I noticed the same cashier offering to check out other customers, asking them, “Are you ready to check out? I can get you right here.” However, she never extended the same offer to me, even though I had been waiting longer than some of the others she approached. When I brought this to the manager’s attention, instead of listening and addressing my concern, she attempted to twist the story — claiming the cashier had offered to check me out, which simply did not happen. It was disappointing to feel dismissed and unheard, especially as a paying customer. While I can't definitively speak to anyone's intent, the disparity in how I was treated compared to other customers gave off uncomfortable racial undertones that I couldn’t ignore. No one wants to feel like they’re being treated differently — especially in a place where they're spending their money and supporting a business. Customer service should be consistent, fair, and respectful to everyone, regardless of background. Unfortunately, that wasn’t my experience today. I hope the store takes this feedback seriously and addresses the way guests are treated going forward.
This review has been a long time coming… I absolutely love coming to this location and especially having my dog, Benito, groomed here. He’s been getting groomed here for almost a year and exclusively with Elizabeth. She’s aweeessoomme! I’m certain anyone else would be great too, but Elizabeth is our go to groomer. Everyone at the store is so friendly, love seeing Benito, and some of the staff even remember/ know him by name. They definitely make us feel extra special. We found our place. 🩷
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