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Southwest Auto
Tu socio de confianza para el cuidado de automóviles europeos en Dallas.
5(5 reseñas)
Reparación automotriz
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Tu socio de confianza para el cuidado de automóviles europeos en Dallas.
Southwest Auto es una tienda de autopartes y un servicio de reparación de automóviles de primer nivel ubicado en Dallas, TX. Con una calificación perfecta de 5 estrellas por parte de clientes satisfechos, este establecimiento es reconocido por su excelente atención al cliente y su experiencia en el mantenimiento de vehículos europeos, incluidos los vehículos Tesla. Los clientes valoran el enfoque profesional, amable y minucioso en el cuidado del automóvil. Ofreciendo una experiencia sin estrés con precios competitivos y diagnósticos rápidos, Southwest Auto se compromete a generar confianza y relaciones duraderas con sus clientes. Ya sea un cambio de aceite o reparaciones complejas, los clientes pueden esperar una comunicación eficiente y un servicio de primer nivel.
No hay fotos disponibles
Diagnóstico y mantenimiento expertos para Mercedes, Volvo, Tesla y otras marcas de lujo, con garantía de trabajo.
Repuestos y suministros de alta calidad para diversos vehículos, disponibles en la tienda o mediante instalación profesional.
Vehículos de préstamo gratuitos proporcionados durante las citas de servicio para la comodidad del cliente.
Cambios de aceite rápidos y confiables, revisiones del refrigerante y otros mantenimientos esenciales de fluidos.
Reemplazo de neumáticos, alineación e instalación de amortiguadores para garantizar un rendimiento y seguridad óptimos del vehículo.
The best customer service and great pricing. Will continue to be a very loyal customer. I had a horrible experience at Park Place Mercedes and luckily found Southwest auto.
Year one almost in the books with Southwest Auto, and I recommend them to anyone asking for car service. I came to Southwest as a disappointed customer after costly experiences with other dealerships and shops. They’ve consistently impressed me with quick diagnostics, clear communication, competitive pricing, reasonable timelines, and loaner cars. Southwest has earned my trust and ongoing business.
In the past I had taken my 2016 Volvo s60 to Park Place for service. I have had good (expensive) service there, but decided to look elsewhere since my car is no longer under an extended warranty. I went to their yelp page and looked at the negative reviews to find out where people in Dallas were taking their Volvo’s instead. There were several recommendations for Southwest Auto. I needed an oil change but also had coolant leaking. It was so easy to get an immediate appointment on their website. When I arrived the next day, Corey was there to greet me and set me up with a complimentary loaner for the day. He texted and emailed me very quickly with a detailed report on what my car needed. Once I agreed the work was done very quickly. The price was way less than the dealer and is guaranteed for 3 years. One thing the dealership always tried to scare/sell me with is the work wasn’t guaranteed if you go somewhere else. As a woman, it meant a lot to me that I felt no pressure or like I was being ripped off. It felt like a completely trustworthy experience. I will be taking my car here for the rest of its life.
From the first call to checkout, they were professional, kind, thorough, trustworthy, fair, performed speedy work, efficient communicators, and really seemed to care about me. Being a woman of ignorance when it comes to cars made no difference to them because they made no judgments. All I knew for sure was that my 13 year-old convertible Benz needed some love and I hate going to the dealerships because I am just a number and they always take advantage of me so I learned years ago too distrust them. I actually had a great mechanic in Grapevine, but he died a few years ago so finding Southwest Auto is an answer to my prayers. Do not look anywhere else when it comes to servicing your European car. It seems like I have a brand new car. Yay! I even found out they are also proficient with Tesla’s. (P.S. I am deathly allergic to cats and they have one roaming around the office so I was nervous about that, but they keep their place very clean and it stayed out of my path. This is just an FYI.)
Excellent Experience!!! Brought in my Mercedes Sprinter Camper Van for oil change, alignment, tires, shocks and cabin filter. Corey and the staff were personable and very knowledgeable and they did all work in just two days! Will be bringing all my vehicles to them in the future.
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