WP
Warby Parker Heights Mercantile
Una visión más clara, precios más inteligentes y orientación amable.
4(5 reseñas)
Médico
$$
Una visión más clara, precios más inteligentes y orientación amable.
Warby Parker Heights Mercantile ofrece una experiencia de óptica en Houston acogedora, con exhibiciones fáciles de recorrer y un equipo amable y experto que no presiona a los clientes. Las reseñas destacan precios competitivos frente a los optometristas, especialmente en monturas y lentes progresivas, y mencionan al personal servicial como Oliver. El seguro es fácil de usar. Una reseña minoritaria cita preocupaciones sobre el precio y la garantía, pero en general el servicio es sólido.
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Gafas a medida con una amplia gama de monturas elegantes y opciones de lentes, incluidas las progresivas.
Gafas de sol modernas con lentes graduadas o sin graduación para uso diario.
Pruebas de la vista integrales realizadas en el lugar para actualizar con precisión las prescripciones.
Ayuda para tramitar reclamaciones de seguros para que la compra de gafas sea más asequible.
Servicios personalizados por parte del personal que ofrece asesoramiento experto sobre la selección y el ajuste de las monturas.
Servicios postventa, que incluyen ajustes y soporte para problemas de lentes.
Love this store because of Oliver. I am ridiculously difficult to fit for glasses, and Oliver is incredibly patient with me, making the process fun (and successful) instead of a chore. He is also wildly knowledgeable about what frames will work best for different types of prescriptions and doesn't hesitate to give helpful opinions about what looks best. He's such a gem! Great value too; it's literally 50% less than the boutique store in Clear Lake I went to for years. I've had my current WP pair for two years, no problems. They are now my back-ups just because my Rx has changed.
My first visit to Warby Parker. The store is easy to walk around. The frames are well displayed. The staff are friendly and knowledgeable and don't pressure. I quickly found two frames that I really liked and the cost of the two frames, progressive lenses, and several other features, was about 60% cheaper than what my optometrist offered. Very good experience and will go when my prescription changes again. Oh - I bought everyday frames and sunglasses frames. Am really pleased.
Zero wait time, super friendly / helpful staff (but not annoying or salesy), good selection of frames though some that I wanted to try weren’t in stock. They made using insurance incredibly easy too. Overall great experience; highly recommend!
Rip off. The price and lack of legitimate warranty alone would prevent me from ever buying another pair of Warby Parker glasses and to add insult to injury the customer service at this location was awful. The team offered nothing, but problems without offering a solution to my lens blurr on the pair that I just bought. I would not recommend WP.
always had good service at this location but today was exceptional. Went in there to get my first pair of progressive glasses. They gave me suggestions on which frames (want larger due to having the progressive lenses). Walked me through process if I don't end up liking my progressives. Will continue coming back.
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