AW
Apple Walnut Street
Soporte rápido y amable de Apple en el corazón de Filadelfia.
5(5 reseñas)
Tienda de electrónica
$$$
Soporte rápido y amable de Apple en el corazón de Filadelfia.
Apple Walnut Street ofrece soporte rápido y fiable para dispositivos Apple en 1607 Walnut St, Filadelfia. Los clientes elogian al personal atento que ayuda con reparaciones, respaldo y transferencia de datos tras daños por líquidos, y diagnósticos prácticos. La tienda suele ofrecer citas el mismo día, orientación clara sobre las nuevas funciones y un servicio amable y paciente por parte de miembros del equipo como Phil, Luis, Ariana y otros.
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Compra los últimos dispositivos de Apple, incluidos iPhone, MacBooks, iPads y accesorios, con asesoramiento experto.
Servicios profesionales de reparación para daños por líquidos, pantallas rotas y otros problemas de hardware, con copias de seguridad y transferencia de datos.
Citas en la tienda para diagnóstico, resolución de problemas y asistencia técnica personalizada por personal capacitado.
Asistencia para actualizar a dispositivos nuevos, que incluye configuración, migración de datos y explicaciones de funciones.
Programación rápida y eficiente para necesidades tecnológicas urgentes, a menudo disponible el mismo día.
I ordered my phone online and went in for a pickup. I started with one rep and ended with another (this place gets so busy so bring a snack LOL). Phil helped me finish everything up, cleared some confusion, provided great customer service, and helped me understand all the new features I’d have compared to my old phone. Thank you!
Ariana was so helpful today! I had an appointment on Sunday, but they wouldn't see me when I arrived, and everyone I dealt with only seemed to want to do check ins and diagnostics (for a cracked screen issue)- not actually look at my phone and help me. When my appointment time came and I was still waiting around, knowing they would still want to do a 'diagnostic' (which I thought I had already done? Why send me a link to do it before the appointment if I have to do it again?) I left, as I had another appointment. I came in today, and Ariana actually LOOKED at my phone, diagnosed the issue, and fixed it, right there in the front of the store. She is so helpful, and has completely reversed my previous bad opinion of Apple customer service from Sunday.
Usually don’t post reviews, but need to thank Mahabub.(I think) who I spoke with over the phone because both of them helped me through repairing my computer from liquid damage and making sure all my data was backed up and transferred properly. They went out of their way to make sure I was taken care of, highly recommend!
Great experience upgrading my phone. Luis was incredibly patient as I worked through the issues with AT&T. Super helpful, patient, and kind.
The Apple Store on Walnut Street in Philly is like the superhero of tech support - efficient, approachable, and always ready to save the day! In a great location, I managed to snag a same-day appointment (yes, SAME DAY - cue the applause), and from the moment I walked in, it was like stepping into a well-oiled machine of tech wizardry. The staff were friendly, knowledgeable, and had that perfect mix of professionalism and quirky charm. My appointment wrapped up in just 15 minutes - 15 minutes! That’s faster than deciding what to watch on Netflix. It was so smooth, I almost felt like I was in a tech-themed episode of a cooking show: “Fix it, serve it, done!” If you’re looking for a place that gets you in and out without sacrificing quality service, this is it. Bonus points for the eclectic vibe that makes you feel like you’re part of a secret tech society. Highly recommend - just don’t blink, or you might miss how fast they work their magic!
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