Beaumont Sainsbury Animal Hospital

A

Antonis Vogrincic

vía Google

As a long-time client I believe it is in my right to let others know of the pros and cons of choosing to bring your beloved furry friends/children here. Yes it is ever so slightly cheaper than some other places, but I doubt this will last much longer. Yes it is important to support future vets by being seen first by the students, but sometimes it seems like because of this you barely get any time with the actual vet and they don’t do as thorough of a check up. Year after year because of this we slowly trust the vets less and less, in addition to the fact that like others reviewers have said on here, it seems as though much like other establishments, Beaumont is becoming all about the money. Taking the fee upfront for appointments is ridiculous, but not my main gripe… it’s the medication prices that are ridiculously extortionate. Multiple times now I have taken my pet for non-threatening issues and been provided with medication to help ‘alleviate’ symptoms, never to resolve. Further to this, the vets are always vague on their descriptions of what the medication is exactly, because they know that should you google before you make it to the reception to be charged, you’ll find out that the medicine is in fact the same as humans use, and they’re charging more than 5 times the actual cost. I understand up-charging a bit to make it worth the hospital’s while, but to prescribe 15 tablets of medication which I can get a 60 pill pack of in Boots for almost 10% of the price is absurd. The latest of which spurred my decision for this review. Honestly, how can you charge 40+ Great British Pounds for medication which costs £2.49 online with about £2 shipping. It’s just greedy at that point. Even £10/£15 would be somewhat greedy, but that would be an acceptable and understandable amount to overcharge by. Unfortunately due to this cost of living crisis I’ll have to continue bringing my pet here but I just wish I could put a bit more faith in the vet’s word when they’re offering medication which I know will set me back unnecessarily. And don’t even get me started on the parking prices in the area which just pile up when the vet’s late to see you and take their time to bring out any medication while the clock is ticking on the parking app…

A

An Zan

vía Google

This place is all about the money and it gives me the ick. They are SUPER expensive and you have to pay everything up front, which is fine but when they continually take 4 weeks to get around to signing an insurance document so you can claim back it's too much! I also don't know any other vet that insists on you paying when booking on the phone. Im going back to my old vets who are a little further away but I didnt feel like they were just in it for the money. Shame.

A

Amerige B

vía Google

My main issue with Beaumont is the lack of accountability and communication, particularly around billing. I paid £55 upfront for my appointment. After I had already left the clinic, I was then sent an additional invoice for an “extended consultation” that was never discussed or agreed to. When I queried this, Beaumont ignored my email for three weeks. It was only after I followed up and held them accountable that the charge was reviewed and removed. This delay had real consequences. While my money was tied up, I was unable to pay to have my cat examined elsewhere, which is unacceptable when a veterinary practice should be prioritising animal health and welfare. There also appears to be an excessive focus on money upfront, with rigid payment policies and last-minute cancellations. If appointments can be cancelled due to prioritised emergencies, a deposit system with the balance paid after the consultation would be far more appropriate. During the visit itself, only a student vet carried out basic checks (temperature, heart rate, abdominal palpation), followed by a brief discussion about diet, which did not justify an extended consultation charge. This experience is a clear decline from my visit two years ago, when the practice felt far more focused on care rather than billing. I would recommend others seek a veterinary practice with a stronger ethos, clearer communication, and a genuine priority on animal welfare.

C

Chana Alexander

vía Google

We used to come to this vet around 10 years ago and continued to once we got a new puppy. This was my first choice without fail. However, in recent years they have become ridiculously overpriced. In August their consultation ONLY fee was £55. I went to book an appointment and its gone up £3. The level of care here used to be outstanding for the animals. Now its just all half hearted. My dog was not checked properly as i paid for a full health check up and the vet or nurse did not do that. I just booked my fur baby another appointment and attatched photos of her sore paws, only to be told “we now require payment before the appointment”. Sorry i booked for 2 weeks away, why on earth would I need to pay for a service I am yet to receive. I just feel its become a business just about the money not the animals. £55 for antibiotics when after doing my research, in reality they are 40% cheaper… yet the vet charge an over excessive amount. Unfortunately I have been looking all week to find a new vet but its not that easy. Its a shame as Beaumont was always the place to go. Please sir/madam I do not require any response regarding payments or influx in prices as I just wanted to voice my honest opinion which isn’t heard properly through reception or email.

I

Isaac W

vía Google

Fantastic vets for rats and rodents. I have had several rats over the years and all have come through this practice for surgeries and check ups. They are so knowledgable, efficient and always put the wellbeing of your pet first. I highly recommend for any rat owners out there looking for a trusted and reasonably priced vet. (Special thanks to Sophia for being extra kind and gentle with my little baby!) 🐀