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Big O Tires
Experto en neumáticos y cuidado automotriz, con un compromiso con la calidad y la satisfacción del cliente en Sacramento.
4.2(5 reseñas)
Reparación automotriz
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Experto en neumáticos y cuidado automotriz, con un compromiso con la calidad y la satisfacción del cliente en Sacramento.
Big O Tires en Sacramento ofrece servicios automotrices profesionales, que incluyen ventas de neumáticos, instalación y reparaciones, con un enfoque en la fiabilidad y una experiencia del cliente fluida. El equipo ofrece evaluaciones honestas, un servicio eficiente y opciones convenientes como viajes en Uber durante la espera. Ubicado en el centro de Midtown, es un destino de confianza para los conductores que buscan neumáticos de calidad y un mantenimiento automotriz confiable.
No hay fotos disponibles
Amplia selección de neumáticos con instalación profesional y opciones de garantía.
Soluciones rápidas para pinchazos y reemplazos completos de neumáticos con evaluación experta.
Reparaciones integrales que incluyen componentes de la suspensión, alineaciones y mantenimiento general.
Servicios rápidos y eficientes de cambio de aceite para mantener su motor en óptimas condiciones.
Asistencia con garantías de neumáticos y precios transparentes para los servicios cubiertos.
Husband and I went to check on a nail in his rear drivers side tire. The tire needed to be replaced because of the location of the nail. My husband had just purchased all four tires from a different big o tires location in Folsom in October, 2-3 months ago. They are all under replacement warranty. He was told his original tire wasn't available for three days. The worker said they had another one. He signed a paper with a zero dollar total. We left at 9:30am from the tire shop. We were told it would take an hour and a half. We didn't pick up the car till 1:15pm. So almost four hours later. We called them back for hours. We had been walking around midtown for almost four hours after we were quoted an hour and 20 minute wait. We decided to walk back to the shop because we didn't understand why it was taking so long. We were the only people in the shop when we arrived. When we arrived we learned the car had been ready for 40 minutes and they didn't call us to let us know. They also charged us for the different tire, $230. We asked repeatedly does the warranty cover the tire, we were assured the warranty covered the tire. We were not told the tire and labor would be an additional $230 until the tire was already on the car. We had a whole day of events planned out and weren't able to do any of it because of the inconvenience. Very poor communication and customer service. There was forthcoming financial information. If you are going to charge someone $230 for ONE tire "covered by the zero cost warranty" you should communicate that. We would've gone somewhere else if we knew the wait time or the price.
My experience at Big O Tires was fast, and efficient. I walked out to a flat on my car NYE day, and couldn’t get it fixed until 1/2. Showed up during lunchtime with a donut on the vehicle, tire in the trunk and a nail in it. Greg was kind enough to assist and let me know they’d contact me shortly after inspection to see if a new tire was needed. Sure enough, I needed a new tire. Price was reasonable and in stock!! Couldn’t have been happier! Thanks Greg and Brian.
I will only come here for my car needs. I love the convenient location in central midtown and the service is even better. I came into today and was promptly greeted and had my needs priced and assessed within 5 minutes. I was even offered an uber ride back home for the wait time so I didn't have to stay on location during my oil change. Small hiccup happened upon pick up and Big O Tires immediately explained it in detail and made it work for me financially without batting an eye. Great team all around, please take the time to come in and find out for yourself!
I had a great experience at Big O. Exceptional service, honest, and affordable. They replaced my tires and struts, they finished a larger job than they expected in a short amount of time. The representative helping me, Greg, even stayed after the store closed to help me make sure to get my car the same day. I will be coming here for all of my tire needs.
Absolutely phenomenal service from start to finish! My tires have never felt smoother, quieter, or more reliable. The whole process was seamless, professional, and surprisingly quick. Greg was an absolute rockstar—knowledgeable, friendly, and went above and beyond to make sure I understood my options without any pressure. Christi was just as amazing—organized, welcoming, and made check-in and payment a breeze. Their teamwork is unmatched and the vibe in the shop is top-notch. If you want expert advice, quality products, and a customer experience that’s genuinely 5-star, this is the place. Thanks Greg and Christi for making my day and my ride better than ever!
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