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Caliber Collision
Reparación experta de carrocería automotriz con comunicación transparente y mano de obra de calidad.
4.2(5 reseñas)
Reparación automotriz
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Reparación experta de carrocería automotriz con comunicación transparente y mano de obra de calidad.
Caliber Collision en Virginia Beach ofrece reparación profesional de carrocería y servicios de colisión para todo tipo de vehículos. El taller es conocido por su personal dedicado que mantiene a los clientes informados durante todo el proceso de reparación, desde la evaluación inicial hasta la entrega final. Con un enfoque en la mano de obra de calidad y la satisfacción del cliente, el equipo se encarga de todo, desde abolladuras menores hasta daños graves por colisión, asegurando que los vehículos se restauren a su estado previo al accidente. Esta ubicación ofrece una experiencia ágil con coordinación de seguros y un servicio eficiente.
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Reparación integral de la carrocería para abolladuras, rayones y daños estructurales causados por accidentes.
Servicios profesionales de pintura para restaurar el acabado de su vehículo a una calidad similar a la de fábrica.
Instalación de piezas de repuesto de alta calidad, incluidas parachoques, faros y paneles.
Actualizaciones regulares por teléfono para mantenerlo informado durante todo el proceso de reparación.
Asistencia con reclamaciones de seguros y trámites para simplificar la experiencia de reparación.
Verificaciones finales para garantizar que las reparaciones cumplen con los estándares de seguridad y estética antes de la entrega.
Brought an older car in for some body work and the staff has been great. Glenn has called me every step of the way to let me know what part of the process they were in. The general manager, Dan has also kept in communication and even went the extra mile to make sure my part replacement was of excellent quality. Highly recommend for any repairs on any vehicle.
Amazing staff! Notified Me every time they worked on my vehicle. Took the time to call to let me know my car was ready. They had my vehicle ready 5 days before the expected finish date. Highly recommend this shop/location! Thank you again
I had an excellent experience with Caliber Collision. From the moment I dropped off my vehicle, the staff was professional, friendly, and kept me updated throughout the entire repair process. They walked me through everything that needed to be done and made the whole situation a lot less stressful.
My vehicle was transferred to Caliber Collision’s Lynnhaven location after initial being looked at their Azalea Garden Rd. shop. Unfortunately, the experience was highly disappointing due to **incomplete repairs, unprofessional service, and unresolved issues**: 1. **Unfinished Work:** - The **driver’s side taillight** was never fixed, despite being told twice it would be covered. - **Passenger-side bumper and fender** were misaligned. When I pointed this out, the service writer responded, *“Do you really want that fixed?”* 2. **Leftover Parts & Safety Concerns:** - Found a **foam piece labeled “R”** inside the car (likely a forgotten bumper component). - The **front distance sensor bracket** was installed incorrectly, causing my adaptive cruise control to malfunction until I fixed it myself. 3. **Dismissive Attitude:** - Staff blamed insurance for uncovered repairs but failed to clarify upfront. - Critical issues (sensors, alignment) were overlooked, and I was told to “bring it back later” for corrections. - Pointed out alignment issue with panels, employee aske if i really wanted it fixed **Conclusion:** Poor craftsmanship and lack of accountability. I do not recommend this location unless you’re prepared to double-check their work and advocate relentlessly for basic repairs. ** replied back to email, Still nothing! ***2 weeks later still no reply and still finding issues with car.** unpainted body parts
Caliber Collision did fantastic work and the staff was very communicative during the repair process. Special shoutout to Bryce for updating me frequently on where my vehicle was at, and for helping me take out & install my baby’s car seat. He went above and beyond and deserves employee of the YEAR! I used to sell cars, and I’ve dealt with many vehicle repair shops. Caliber collision stood out from the beginning to end, with nice front desk staff, fast service, and basically leaving you with nothing to do except sign paper work. Such an easy process and great work done to my explorer. Thank you guys for everything!
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