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Caliber Collision
Caliber Collision: reparación de autos rápida y sin estrés, con atención de confianza en North Las Vegas.
4.2(5 reseñas)
Reparación automotriz
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Caliber Collision: reparación de autos rápida y sin estrés, con atención de confianza en North Las Vegas.
Caliber Collision en 6330 N 5th St, North Las Vegas, NV, se especializa en reparación de automóviles. Las reseñas elogian a Francisco por un servicio profesional y actualizaciones oportunas, y a Vanessa Escobar por un apoyo sobresaliente y amable. El taller se destaca por reparaciones rápidas y un manejo fluido de los trámites de seguros, aunque algunos clientes recomiendan precaución y una documentación minuciosa al dejar un vehículo.
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Servicios de reparación integrales para vehículos dañados en un accidente, incluyendo enderezado de chasis y restauración estructural.
Extracción experta de abolladuras y golpes utilizando técnicas avanzadas para restaurar el exterior de su automóvil sin daños.
Pintura y repintado de alta calidad para igualar el color y el acabado originales de su vehículo, para un aspecto uniforme.
Gestión simplificada de la documentación de seguros y coordinación para que el proceso de reparación sea más fácil para usted.
Presupuestos rápidos y precisos proporcionados en el lugar para ayudarle a entender los costos y plazos de la reparación desde el inicio.
Asistencia para organizar vehículos de alquiler durante las reparaciones para garantizar una interrupción mínima de su vida diaria.
I had a great experience they made things easy for me. I selected this shop after a car accident I wasn't at fault for to do the repairs. Francisco was my tech and gave great customer service. He even returned my rental car for me to enterprise. I just had a baby so the extra care and consideration went a long way !
I went to caliber collision with an 8 AM appointment to have an estimate done on my front bumper. I was greeted by Vanessa Escobar and the service was outstanding by Vanessa and all of the staff at caliber collision on N. 5th St. My issue was only a few pins that have popped out the bumper. They were quickly resecured, and I was out of there in less than 15 minutes. Excellent job caliber thank you all so much. I highly recommend Caliber Collision on Nth 5th street and thank you Vanessa so much.
Please be aware before dropping off you car here, Make sure to take pictures/videos before drop off. So glad I did. Terrible experience!! They will go back and forth with you until the manager gets involved. Unfortunately I am at fault for giving the benefit of the doubt to a service advisor Francisco that said since it a BMW you can’t get away with things unless it’s a Corolla. At the time of pick up I wasn’t fully aware of certain damages to the trunk mold. I came back the next morning since at the moment I wasn’t fully sure things weren’t like that it had seemed normal until I looked back at pictures I took. When I asked if they had took pictures of my trunk Francisco dated No but then went ahead to get the manger as they’re in their office I could clearly see him look at a picture of the trunk without the damages. I was reminded I was okay with the car upon pick up, well I wasn’t once was able to check with my wife who opens the trunk of that car more than myself, the car being backed in didn’t help. To come back to discuss rather than solve the issue until the manager was involved definitely did not sit well with me. If you’re associated with State Farm please save your self the troubles of un accountable work, instead of owning their wrongs they pointed out all my car flaws and stated my car had prior work when I’ve owned the vehicle with no prior accidents at all. As if I was supposed to be okay with their wrongs. The lack of accountability for their actions of breaking my mold was not highlighted as they highlighted every negative on the car. New parts were order and picked up but not once was I offered an apology or at least the acknowledgement of their wrongs. Super disappointed in choosing this caliber collision shop!!
Great customer service! Francisco was very professional and gave me timely updates on the status of my vehicle. He answered every question I had without hesitation. Overall a smooth process and highly recommend him and the shop!
I can’t say enough good things about Caliber Collision! From start to finish, the service was outstanding. The staff was friendly, knowledgeable, and kept me updated every step of the way. My car came back looking brand new and like the accident never even happened. They handled the insurance process smoothly and made everything completely stress-free. If you’re looking for fast, reliable, and top-quality work, this is the place to go. Highly recommend!
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