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Catalyst Fitness - Maple
Catalyst Fitness - Maple: entrenamientos limpios y bien equipados en Amherst
1.8(5 reseñas)
Gym
$$
Catalyst Fitness - Maple: entrenamientos limpios y bien equipados en Amherst
Catalyst Fitness - Maple ofrece una experiencia de gimnasio limpia y bien mantenida, con una amplia gama de equipos en Amherst, NY. Ubicado en 281 Meyer Rd, el centro recibe opiniones mixtas: algunos elogian la apariencia de las instalaciones y la amplitud de su oferta, mientras otros reportan problemas con cancelaciones, facturación y políticas para invitados. El club ofrece un entorno de fitness completo para los miembros que buscan variedad y motivación.
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Acceso a una amplia variedad de pesas libres, máquinas y equipo de entrenamiento funcional para desarrollar músculo y resistencia.
Cintas de correr de última generación, cintas elípticas, bicicletas y máquinas de remo para mejorar la salud cardiovascular y quemar calorías.
Clases dinámicas que incluyen yoga, ciclismo y HIIT, impartidas por instructores certificados para mantener los entrenamientos atractivos y eficaces.
Sesiones uno a uno con entrenadores expertos para planes de entrenamiento personalizados, asesoramiento nutricional y apoyo para establecer metas.
Vestidores limpios y bien mantenidos con duchas, saunas y servicio de toallas para la comodidad de los socios.
Was going to sign up but they don't take silver sneakers and their reviews reflect issues and problems with contract and leaving the gym. Not saying that's true but I use google reviews. The gym is beautiful and clean and has EVERYTHING
I've been with this gym for almost 5 years.They took over Best fitness which I was with previously. I showed up to gym in May this year and my phone would not scan the front desk said my membership was canceled and I would have to resign.for more money. I said I'll work out today and think about it but they would not let me in.Also had experience with my guest and was not notified.
Hands-down the most infuriating and shamelessly money-hungry gym I’ve ever dealt with. In my experience, they don’t care about their members at all — just squeezing out every last dollar. I was told over and over by the front desk that if I moved out of the city and provided proof, I’d get a refund. I followed every step. Then suddenly they pretended that such a policy never existed, like I was just imagining the conversations I had with their own staff. They told me my membership would end December 1, yet they still had the nerve to charge me on November 30. And the way they treat college students? Absolutely pathetic. When I explained I was moving back home with my parents, they insisted I “NEED” a lease to cancel — as if every student has one. The lack of empathy, flexibility, or even basic common sense is unbelievable. In my opinion, the dishonesty, inconsistency, and complete disregard for members here is downright disgusting. Save yourself the headache and take your money somewhere that actually acts like a gym, not a trap.
Do not join this gym! Used to be a great membership, but the top tier requires committing for a year. No problem until they remove guest passes, which are stated as part of the membership at the point I signed the year contract, halfway through the year. Having the ability to bring in guests is part of the reason I committed to paying $40/month for the next year, and to remove it halfway through is absurd and dishonest. Not only that, nothing was posted or communicated so I had to hear it through the grapevine. Absolutely no solution was offered at the front desk other than that my guest could sign up for a membership. Why would my out of town guest who's only here for 3 days enroll for a membership??? Absolutely dishonest money grubbing with no accountability.
Poor customer service. I would avoid this gym. Cancellation is very challenging and there is never a manager to speak with and requests are done via email. I cancelled my membership on 9/24 and I am typically billed on the 1st. I received an email indicating that my membership has been cancelled, I am thinking everything is all good. Suddenly I am billed for almost $70 on 10/10, which is almost double the membership. I called the gym and was advised that I need to pay another month plus I was charged fees because I didn't pay my membership on the 1st. The gym never charged me on the 1st. Plus since I cancelled prior to the 1st, I didn't expect them to charge me any more. I called and left voicemails with no return calls and emailed again twice. Still got nowhere. I stopped in and spoke with front desk who advised me I cannot speak with a manager as they aren't there on Fridays. Front desk told me he sent another email but indicated the fees won't likely be waived. He didn't seem like he wanted to help nor did he even seem to care. This is hands down the worst customer service I've ever had. If you are looking for a gym, I would strongly advise against this gym. They definitely have deceptive billing practices and should probably be investigated.
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