C&
Crate & Barrel
Crate & Barrel: Muebles y artículos para el hogar pensados con esmero, con un servicio acogedor.
3.6(5 reseñas)
Tienda minorista
$$
Crate & Barrel: Muebles y artículos para el hogar pensados con esmero, con un servicio acogedor.
Crate & Barrel en Leawood ofrece una selección curada de muebles, regalos y accesorios para el hogar. Los clientes elogian al personal amable y atento y una tienda luminosa y acogedora que ayuda a los compradores a encontrar piezas de calidad, incluidas opciones no tóxicas y materiales certificados Greenguard Gold. Aunque algunas reseñas destacan un servicio excepcional, otras advierten sobre políticas y devoluciones, reflejando experiencias variadas.
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Una amplia gama de muebles modernos que incluye sofás, mesas y juegos de dormitorio, con opciones de entrega a domicilio y montaje.
Selección curada de decoración, utensilios de cocina, ropa de cama y otros accesorios para realzar cualquier espacio habitable.
Regalos únicos y artículos para inaugurar casa, perfectos para ocasiones especiales, con servicios de envoltura de regalos disponibles.
Asistencia personalizada del personal para ayudar a planificar y elegir artículos para proyectos de mobiliario del hogar.
Opción de recogida conveniente para pedidos en línea o en tienda, con un servicio amable y eficiente.
The customer service at this location is fantastic. Jenny Gillham, the manager of this location, took time out of her day to help us track down a lost gift card and genuinely cared about helping us. She was kind, patient, and didn’t rush us at all. It turned what could’ve been frustrating into a really positive experience. Huge thanks to her and the team at Crate & Barrel!
My family purchased more that 25K in furniture for our new home towards the end of the building process. We needed to cancel a few items after some final measurements were made in our theater room, which was about two weeks after our order was placed. We spoke to Jim, our salesperson, who stated the order could not be cancelled for any reason and he was to get his commission on the entire order. Then, we spoke to the Amy, store manager, who thought the situation was funny and gave us the runaround for a few weeks. Finally, we escalated the issue to corporate and were told we would receive a refund. Unfortunately, the refund never came and when we called corporate back they say they have no record of that call and will not refund anything for anyone for any reason. If you are looking to purchase a large amount of furniture make sure you look elsewhere. This store is filled with people trying to make commission and they do NOT care about your experience or helping people best furnish their homes. STAY AWAY!
Customer service was not satisfactory at all. They didn't care about helping much at all or even giving alternate solutions. The kitchen pieces and furniture are all wonderful looking but customer service was one of the worst. They gave me plates and bowls that I took home and checked the quality after, which half were defective with nicks and bad finish to where you can see the base material. Their policy was that once the sticker is taken off, they can't do anything about it. But instead of being sorry or offering an alternative solution, they just laughed it off and left. Trash. Other than that, the only reason I saved it at 2 stars was the curbside pick up. The gentlemen was really kind and helpful, much better than the rude manager of the store.
This was my first time shopping at Crate and Barrel and this store has thee best employees with phenomenal customer service (especially Dawn)! I was specifically shopping for non-toxic furniture and decor and I was pleasantly surprised with the quality! A lot of their furniture/fabrics are Greengaurd Gold certified! I’ll definitely be coming back to this location to do more of my shopping. Such a great experience!
Esta tienda es tan acogedora y adictiva. Puedo recorrerla una y otra vez, mirando cosas en esta tienda durante horas. Tiene un efecto calmante en mí. Es tan limpia y refrescante. Todo está tan bien organizado. Me da ganas de comprar cosas y decorar mi lugar como lo hacen. Este es un lugar de ensueño, sin duda 🤔. Personal amable y siempre disponible para ayudar.
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