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Eye Carumba Optometry
Eye Carumba Optometry: la fuente de San Francisco para exámenes oftalmológicos expertos y una amplia selección de monturas.
2(5 reseñas)
Médico
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Eye Carumba Optometry: la fuente de San Francisco para exámenes oftalmológicos expertos y una amplia selección de monturas.
Eye Carumba Optometry, ubicado en Four Embarcadero Center en San Francisco, funciona como mayorista y destino minorista de optometría. Las reseñas destacan exámenes minuciosos y personal atento que orienta la elección de monturas para adaptar la forma de la cara y las necesidades diarias, además de un vestíbulo con una gran selección de gafas. Algunas opiniones señalan demoras y brechas de comunicación en el procesamiento de pedidos y entregas.
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Evaluaciones de la visión y la salud ocular para detectar problemas y actualizar las recetas.
Una amplia gama de monturas y lentes con estilo, adaptadas a la forma de tu rostro y estilo de vida.
Ajustes y consultas profesionales para lentes de contacto, incluidas opciones especializadas.
Gafas hechas a medida con prescripciones precisas y opciones de lentes de alta calidad.
Programas especializados para abordar problemas de visión y mejorar las habilidades visuales.
Don’t know how this place has such a positive rating. Look at the recent reviews and it’s pretty bad. I went here earlier this year and the whole thing felt like a con - I am very mildly far-sighted but they did every test in the book on me (perhaps to use up insurance funds?). The optometrist kept telling me how bad my vision was going to get, even though my vision has been the same for the past 3 decades. After my exam, with pupils dilated, they tried to push crazy expensive frames on me. And worst of all they didn’t share my prescription with me, which they are required to do by law. I had to ask twice. I definitely would not go back again, I still think about how bad this experience was even though it was almost a year ago
Poor service. Why would you ask someone for credit card information to book an appointment when I already have a file open with you guys and booked an appointment online without a credit card. And then you have the audacity to cancel someone's appointment within 24 hours of them booking it knowing damn well that I lost my glasses and it would take long for me to book another appointment. The lady at the desk is rude as hell
I would never recommend this office to anyone, I went in for a contact lens exam and fitting Feb 21, its now Mar 26 and they continue to ask for additional prior records, for which my old doctor has failed to send the correct ones. It appears they are unable to fit patients on their own without documentation from prior doctors. I asked what they do with new patients and no good answer.
I had a positive experience with the eye exam itself—the staff was thorough and professional. However, the process of receiving my prescription glasses has been nothing short of disastrous. My frames, which are not replaceable, were entrusted to them to send to the lab. What was supposed to be a straightforward two-week turnaround has now dragged on for well over six weeks, with almost zero communication or accountability. They attributed the delay to a lab issue, yet offered no clear explanation or apology for the extended wait. Worse still, my requests for updates have been ignored, leaving me with little confidence in how my frames are being handled. It’s extremely disappointing that such a promising start. No frames yet.... I am still waiting on a response, I called in no response, I emailed, no response.
¡El Dr. Torres y su personal son absolutamente increíbles! Se tomó su tiempo y fue muy minucioso al examinar mis ojos y me ayudó cuando tenía alguna pregunta. El vestíbulo tiene una gran variedad de gafas para elegir. Sophia también fue increíble. Ella se tomó su tiempo para ayudarme a elegir las gafas adecuadas que se ajustaran a la forma de mi cara y a mis necesidades diarias. ¡Definitivamente recomendaría venir aquí para sus necesidades de optometría!
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