GA
Gemba Automotive Repair
Gemba Automotive Repair: Un servicio honesto que mantiene los coches en la carretera.
5(5 reseñas)
Tienda minorista
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Gemba Automotive Repair: Un servicio honesto que mantiene los coches en la carretera.
Gemba Automotive Repair, ubicado en 3014 N Civic Center Plaza, Scottsdale, AZ 85251, EE. UU., es un taller de reparación de automóviles y tienda de repuestos conocido por su servicio amable y respetuoso y precios justos. Las opiniones de los clientes destacan evaluaciones honestas, sin presión para ventas adicionales, y técnicos como Paul, Reza y John que ofrecen soluciones confiables, desde problemas de transmisión hasta reparaciones del sistema de escape. Incluso coordinan viajes en Uber para la recogida y la entrega, y se enfocan en mantener en funcionamiento los autos más antiguos.
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Reparaciones integrales que incluyen sistemas de transmisión, escape, motor y frenos, realizadas por técnicos experimentados.
Cambios de aceite, rotaciones de llantas, revisiones de fluidos y otros servicios preventivos para mantener su vehículo en condiciones óptimas.
Evaluaciones exhaustivas del vehículo para identificar problemas y ofrecer recomendaciones honestas sin presión.
Piezas y accesorios automotrices de calidad disponibles para la compra, con asesoramiento experto sobre compatibilidad e instalación.
Organización de transporte con Uber y servicios de traslado para minimizar el tiempo de inactividad durante las reparaciones.
After hearing that Whitey's had been sold to Gemba, I kinda freaked out a little. But after meeting the new GM and service adviser, I was put at ease knowing that not everyone had retired. My vehicle unfortunately with age had two major breakdowns fixed within days of each other. Paul has been working on my car for awhile now and he's absolutely incredible. First fixing my transmission issue then repairing my exhaust issue was beyond awesome. I wish I could rate GM itself for taking soo long manufacturing the part the guys at the shop needed. I'd give GM a thumbs down while giving Paul and Gemba a thumbs up. It's relaxing knowing who is working on your car. Gemba got an awesome shop with great people when Mark from Whitey's retired. So to John and Paul and the guys at Gemba, thanks for keeping my older car running so I can park my newer vehicle. It's cheaper to fix your older vehicles than buying another $25k+ vehicle. So thank you again for coming to my rescue and getting my car repaired and running again.
It was my first time at Gemba automotive and from my very first call, I was treated with respect and the friendliest, most accommodating help! Reza and staff took good care of me and they are trustworthy with very reasonable pricing. They even paid for an Uber when it came time to pick up my car‼️. I highly recommend them for all your auto repairs & maintenance. ♥️
I came to this repair shop based on a friend’s recommendation, and for the first time in many years, I didn’t feel any pressure to approve unnecessary services. My service advisor, Reza, listened carefully, inspected the car before making any recommendations, and explained everything clearly and professionally. His knowledge and experience were obvious, and the entire process felt honest and fair. A very respectful and trustworthy experience. Highly recommended.
Top notch customer service experience. Encountered tire debris on highway, noticed a problem under car. Went immediately to Gemba, they arranged an Uber to get me to an appointment, and sent an uber to bring me back. Friendly prompt service, very impressed. Highly recommend.
Excellent service from start to finish! The staff was friendly, helpful, and made sure my car was taken care of properly. I truly appreciate the honesty and professionalism. I will definitely be returning for future services. Mr. John has the best customer service.
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