ID
Integrated Dermatology Of Tidewater
Cuidado integral de la piel con planes de tratamiento personalizados en Norfolk.
3.4(5 reseñas)
Médico
$$$
Cuidado integral de la piel con planes de tratamiento personalizados en Norfolk.
Integrated Dermatology Of Tidewater es una clínica de dermatología ubicada en 885 Kempsville Rd en Norfolk, VA, que ofrece servicios de cuidado médico de la piel. Las reseñas destacan un cuidado competente y minucioso por parte de profesionales como la Dra. Julie Johnson, y muchos pacientes elogian al personal, profesional pero cercano. La práctica se centra en planes de tratamiento personalizados para abordar diversas preocupaciones cutáneas, con el objetivo de ayudar a los pacientes a recuperar la confianza en su piel. Aunque la mayoría de las opiniones son positivas respecto a la experiencia clínica y las interacciones acogedoras, algunas reseñas señalan dificultades con el servicio telefónico y la reserva de citas. El equipo se dedica a brindar atención dermatológica en un entorno de apoyo.
No hay fotos disponibles
Diagnóstico y tratamiento de afecciones de la piel como acné, dermatitis atópica, psoriasis y erupciones cutáneas.
Exámenes completos y biopsias para la detección temprana y el manejo del cáncer de piel.
Servicios que incluyen Botox, rellenos y tratamientos con láser para mejorar la apariencia de la piel.
Estrategias de cuidado personalizadas adaptadas a las necesidades y metas de cada paciente.
Asistencia para verificar y tramitar reclamaciones de seguro para una atención asequible.
I recently called the Kempsville Road office as a potential patient of Dr. Schreider. My experience with the receptionist, Mary Ann, was very disappointing. There was no greeting, and her tone was flat, disengaged, and seemed annoyed. When I asked about the doctor and the procedure methods, she said she had "no clue what they do back there" and did not seem interested in helping. She took my basic information and asked about my insurance. I explained I have very good insurance, which she confirmed they accept, but when I said I didn’t have my insurance number with me, she told me to call back once I had it. I was looking forward to learning more about Dr. Schreider, who seems to have good reviews, but because of this interaction, I asked her to delete my information and will be looking into another practice. As someone with over a decade in healthcare, I know how important first impressions and welcoming customer service are, especially since patients often come to doctors in vulnerable moments. This experience was unwelcoming and not reflective of the care I would expect.
Poor Customer Service & Difficult Booking New Appt (ON HOLD FOR 45 MIN) -- When I called to book a new appointment. A woman answered in a rather unwelcoming tone. I asked if she could confirm that my specific insurance plan was accepted. She took my information and put me on hold..... FOR 45+ MINUTES. I hung up and called back. A different woman answered the phone and I calmly explained her what just happened and if she could help me. Her initial response was, "well that wasn't me." I wasn't asking for an apology but I wasn't expecting her to get defensive haha. Will 100% be finding another dermatologist that accepts Sentara.
Everyone at this office is so kind and amazing! The front desk and MAs were helpful and welcoming, and Julie Johnson was fantastic. She is thorough, knowledgeable, and easy to talk to. Highly recommend!
I love the office staff, they’re very welcoming and always willing to help. Dr.Julie is the best, hands down! She is very knowledgeable and informative. Her personalized treatment plans work, she is professional but still down to earth and easy to talk to. I would highly recommend this office. Thank you all for all you do.
I have been seeing Julie. She is absolutely amazing and so kind. She is thorough and listens. The staff that I have interacted with at the front desk and the nursing staff have been absolutely great. I highly recommend the team Because they are helping me get my confidence back with my skin, but they are also super kind.
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