JF
Jack Frost Landscapes & Garden Center
El destino líder en Virginia Beach para plantas exuberantes, paisajismo de calidad y lo esencial para el jardín.
2(5 reseñas)
Home Services
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El destino líder en Virginia Beach para plantas exuberantes, paisajismo de calidad y lo esencial para el jardín.
Jack Frost Landscapes & Garden Center ofrece una selección integral de plantas, árboles y suministros de jardín junto con servicios profesionales de paisajismo. Ubicado en Virginia Beach, el negocio ofrece instalación, entrega y asesoramiento experto para clientes residenciales y comerciales. Aunque algunas experiencias de los clientes pueden variar, el centro es conocido por sus hermosas selecciones de plantas y se esfuerza por satisfacer las diversas necesidades de jardinería.
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Diseño profesional e instalación de paisajes personalizados, que incluyen plantación, pavimentos y elementos duros, y sistemas de riego.
Amplia selección de plantas, árboles, arbustos, flores, sustrato, mantillo y herramientas de jardinería a la venta.
Opciones de garantía y asesoramiento de cuidado para plantas, con apoyo para reemplazos bajo términos especificados.
Entrega conveniente de plantas, árboles, sustrato, mantillo y otros suministros de jardinería a su hogar o negocio.
Ofrecemos leña, decoraciones navideñas y otros artículos estacionales para realzar su espacio al aire libre durante todo el año.
Personal capacitado que ofrece consejos y orientación sobre la selección de plantas, su cuidado y el mantenimiento del paisaje.
Caused damage to my siding and would not own up to it. No damage was present prior to them coming for the very first time. I'm not trying to get free siding repair on preexisting damage, and it's obvious that the owner was trying to get out of any blame for it. Cancelled services. He offered free grass cutting instead. Honesty is a rare commodity these days.
Overall not a great company to do business with. I purchased 2 trees (one ordered and one on site) and was told by Jeremy (store manager) it would be $75 to half the price of the tree to install. When I received the quote it was close to $600. After explaining my frustration to James (landscaping manager) he thought it was best I speak with the owner Beth. Mind you I didn't ask to speak with the manager he suggested this because of the mis information I kept receiving from Jeremy. The owner Beth made me feel even worse after just telling the story of what was happening. Finding excuses for the team versus being a leader. I never asked for a discount, return or anything! She spoke over me explaining that I was understanding things incorrectly which wasn't the case, her team was giving incorrect information. We ultimately just asked for delivery instead of install and they were gracious and cut the delivery price for us (again, i never asked for anything). When we received the trees the tree I had ordered from their grower was an easy install but the tree they had on site was horribly root bound. I dont have much hope for that tree but I'd rather lose the money on a tree than deal with their customer service again or overpay for what felt like being taken for a ride. I understand that you need to charge a certain amount when sending a team but your staff, specifically "managers" need to have a better understanding of the business.
Don’t believe the 1 year warranty they claim to have (when purchasing.) I purchased multiple 4.5 ft tall plants from there and half died within months. When I returned to get them replaced I was told they have no warranty on plants after 24 hours. Then after I got upset because I was told they had a 1 yr warranty like Lowes and Home Depot, he agreed to replace 1 with a 6in seedling that was less than half the cost. Dishonesty and not taking care of their regular customers is why I will never be back to buy anything from Jack Frost Garden Center.
They had a beautiful selection of the string of turtles!! They were so lush and full. Well cared for and waiting for new homes! Check them out today! You won't regret it. Sharol was the sweetest! Will be back soon ❤️
Esta es la segunda vez que compramos madera dura para quemar durante el invierno de Jack Frost. La primera vez recibimos una cantidad 'normal' de escombros: suciedad, aserrín, mantillo y corteza. Esta vez, recibimos una cantidad ridícula de este desecho extra. Los llamé y realmente no ofrecieron una solución, excepto tal vez enviar a alguien la próxima semana para recoger parte de ello. Dejaron la madera en mi entrada donde normalmente estaciono mis vehículos y esperan que espere hasta la próxima semana para que ellos 'quizás' la recojan? Esto fue fuera de lugar y volveré a pensar en comprarles de nuevo. ¡Cuidado, comprador!
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