LH
La Hacienda San Jose Silicon Valley
Disfruta de un servicio excepcional en el corazón de Silicon Valley.
5
Business
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Disfruta de un servicio excepcional en el corazón de Silicon Valley.
La Hacienda San Jose Silicon Valley es un hotel acogedor que coloca el servicio de atención al cliente de calidad en primer plano. Ubicado convenientemente en 399 Silicon Valley Blvd, este hotel cuenta con un equipo de personal amable comprometido a garantizar que los huéspedes tengan una estancia memorable. Con críticas elogiosas que destacan el servicio excepcional brindado por Star, los huéspedes pueden esperar una experiencia de check-in sin contratiempos y un apoyo continuo durante su visita. El establecimiento ofrece alojamientos cómodos, aunque algunas áreas podrían beneficiarse de una actualización. La Hacienda San Jose Silicon Valley es la opción ideal para viajeros que buscan comodidad y atención personalizada en una ubicación privilegiada.
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Habitaciones cómodas con comodidades esenciales para estancias cortas o prolongadas, con sábanas limpias y artículos de aseo de cortesía.
Asistencia 24/7 con registro de entrada y salida, y recomendaciones locales, conocido por un personal amable y eficiente como Star.
Servicios de limpieza diarios con atención al detalle, que incluyen doblado de toallas y orden de la habitación para un ambiente fresco.
Áreas exteriores bien cuidadas con plantas regadas y flores, que realzan el atractivo estético de la propiedad.
Ambiente acogedor para niños, con personal que interactúa y ofrece consejos sobre atracciones locales aptas para niños.
Alojamiento adaptado para viajes de trabajo, que incluye un servicio fiable y cubrir las necesidades específicas de los huéspedes.
Calificación general
Adoline Diaz
Star was great customer service! Very helpful and very sweet. From the moment we arrived, the customer service was excellent. The front desk staff were welcoming and professional, and any questions or requests we had were handled quickly and kindly. It’s clear the staff care about their guests and go the extra mile to make the stay enjoyable. This level of service made a big difference, and I truly appreciated it.
Eduardo Guerrero
Star was absolutely amazing and incredibly helpful throughout our entire stay. From the very beginning, they were friendly, attentive, and always available to answer questions or offer recommendations. Their professionalism and genuine kindness made a huge difference and really enhanced our experience. We felt very well taken care of, and everything went smoothly thanks to their support. I would highly recommend this place largely because of the excellent service provided by Star.
Kirsten Billy
Star has been amazing! I've been coming here for work and she is able to meet my needs and provide my desired accommodations. I appreciate how nice and patient she is and she explains everything thoroughly. She has the same patience and friendliness with others as I wait for my turn. I also appreciate housekeeping! The attention to detail for their tissues, their folding of towels, and alignment of complimentary shampoo and conditioner makes me more grateful of the staff here! A plus is for the grounds keeping! The plants are alive and watered! I like walking in and seeing the blooms.
Wendy Hernandez
The property is nice, however it has a lot of potential. The rooms were a little outdated but it wasn’t too concerning as we were in and out. The staff is friendly. Nonetheless, this review is for the front desk Manager, Star. Check in was smooth, efficient and quick. She provided excellent customer service from beginning to end with a nice smile. She even greeted my kids, and most people usually don’t. I always look forward to seeing her when we book because I know I will get a friendly smile from her. You don’t see too many people who enjoy their job, but Star does. We will definitely be back!
Rachel Gordon
I love this hotel! It’s so nice. Very friendly staff. Awesome location for why we are here. Star is amazing and always gives me great tips for places to see in the area with my kids. We will continue to keep coming back and always look forward to seeing Star again. Love the decorations also!
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