LML Repair - Same Day Phone , iPad , MacBook Repair

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Oliver Abbitt

vía Google

Really nice guy, I tried cleaning out my phone port but it still wouldn’t charge. I took it to him to get a new charging port and he cleaned the whole thing out with some alcohol and tweezers. Didn’t even charge me for it and didn’t try to upsell anything. To me that’s an honest trustworthy guy and I’ll recommend anyone here!

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Ethan Crick

vía Google

No signs, somewhat hard to find. Shop is up on the 3rd floor. I parked in the diagonal parking spots just across from the building. There is an elevator you must take up. The tech changed my iPhone screen on the spot, while I sat there and waited, in about 15 minutes! Unbelievably fast. Would definitely recommend!

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Seraphine Shen-Miller

vía Google

I recently had two iPhones repaired at LML Repair and was very appreciative of both the quality of the work and the service. Both repairs were handled with care and professionalism, and my phones are now working like new. It’s such a relief to find a repair shop you can trust. I’ll definitely return for any future repairs and highly recommend LML Repair to anyone looking for reliable, honest service.

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Laurel

vía Google

I had to go in multiple times to get my phone fixed by them because they kept botching the repair (glue everywhere, back piece not fully attached, screen not working properly, etc.) Nice people, but not the most professional or experienced place. I should have paid the extra $30 to go to Jet City instead, but I was super busy at the time and hoping for a closer location. I've felt bad about leaving a poor review for them, but I lost many hours across multiple days trying to get a basic phone fix done properly by LML, which was incredibly stressful. And I wasn't the only one (ran into other customers who were there for their 4th or 5th time for the same repair). Hopefully they've improved things by now?

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Cathrine Gu (Kit Gu)

vía Google

I had a deeply frustrating experience with LML Repairs that I feel obligated to share. Initially, I brought my phone in for a battery replacement. Without informing me, they installed an inauthentic battery. I only found out afterward. When I pushed back, they admitted it and offered to get a genuine one—but only if I paid extra. After more back-and-forth, they finally agreed to source the authentic battery at no cost—which I appreciated at the time. However, it took them 2 months to get the battery in, and during that time, I had to chase them repeatedly for updates with almost no communication from their end. When they finally texted that it had arrived, I was out of town and couldn’t come in right away. When I did go back, I was told the battery had “been there for a while,” which just added to the poor communication issue. The technician handed me my phone back after the replacement, said nothing about any issues. Everything seemed fine, until 30 minutes later, the screen suddenly stopped turning on. I had a friend help me call them, and the technician admitted the screen was already “damaged” and that he had hoped it would last longer. But he never told me about this issue during the repair or gave any kind of warning before handing the phone back. It’s clear that whatever final damage was done, happened in his hands, yet he refused to take responsibility. He then offered to fix it for $60—again, using an inauthentic screen. I tried to negotiate given everything that had happened, and he refused. When I went in to discuss this in person, he tried to show me the “existing” damage—which may have been there—but none of it was communicated to me in either of the last two visits. At no point did he say, “Hey, this screen is fragile or already cracked.” If he had, I could have made an informed decision. I left feeling upset, misled, and taken advantage of. Summary: • Used fake parts without disclosure • Lacked transparency and professionalism • Terrible communication • Failed to warn me of known issues • Didn’t take accountability • Tried to upsell more low-quality parts Do yourself a favor and go to a reputable repair shop that respects your time, money, and trust.