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Molly Maid of San Antonio-Northwest
Limpieza confiable que llega a tiempo según lo programado.
3.8(5 reseñas)
Business
$$
Limpieza confiable que llega a tiempo según lo programado.
Molly Maid of San Antonio-Northwest ofrece limpieza residencial en San Antonio, TX, con una reputación de visitas confiables en un horario fijo. Los clientes destacan limpiezas quincenales, respuestas rápidas cuando cambian los planes y equipos como Ruby y Valerie que brindan trabajo de calidad. Algunas reseñas mencionan fallos de comunicación e inconsistencias ocasionales, lo que evidencia una variedad de experiencias.
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Tareas básicas de limpieza que incluyen quitar el polvo, pasar la aspiradora, trapear y desinfección del baño para el mantenimiento regular.
Servicio integral dirigido a áreas de difícil acceso, electrodomésticos de la cocina y fregado detallado para una limpieza a fondo.
Limpiezas programadas semanalmente o quincenalmente para mantener un hogar siempre limpio con visitas confiables.
Limpieza intensiva diseñada para cambios de inquilino o viviendas nuevas, asegurando que los espacios queden impecables para las transiciones.
Servicios a medida basados en las necesidades específicas del cliente, con flexibilidad para centrarse en áreas prioritarias o solicitudes especiales.
Great service the first time, but the other times were underwhelming compared to the cost. The communication was lacking. Often I would not get calls or texts to say that I was scheduled or that a team was on the way. Once, a team showed up to my house with notice at all. When I tried to cancel I had to speak with multiple different people and make multiple requests for them to take me off the schedule.
Molly Maid comes every other week and does a great job. They are very dependable and show up as scheduled. I have used them for several years and plan for years to come.
I had another maid service (Spruce) cancel 6 minutes after they were supposed to arrive. I called MM and they were able to get a team to my apartment in about an hour! The girls did a LOVELY job - there was a lot of clutter in a small space, so they had a lot to navigate around.. I just picked my dad up from the hospital so it was particularly important that I have a clean place today - THANK YOU, Molly Maid!!
Ruby and Valerie are awesome at what they do and a credit to their profession. I respectfully request their services again. Thank You!!
The cleaning service provided was unsatisfactory. The service included basic tasks such as cleaning countertops, sweeping floors, and cleaning mirrors. However, the execution of these tasks was lacking, as the countertops remained dirty, the floors were unswept, and the mirrors were not cleaned. Additionally, there were significant issues with the staff's efficiency. One employee took an excessive amount of time in the master bedroom, nearly an hour, while frequently stopping to answer personal cell phone calls. This delay contributed to the incomplete cleaning of other areas, including the downstairs bathroom and the study, where dust remained on the furniture. Most concerning is that during the cleaning process, an antique figurine and a glass container in the laundry room and kitchen were broken. They even broke the window blinds cover and hide behind the blind and the broken pieces behind the couch! This negligence reflects poorly on the overall quality of the service provided.
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