Musician's Service Center

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Kien Lam

vía Google

They are responsive by text, and the turn-around repair time for my simple problem on my Yamaha keyboard (a stuck key) was just one day. At least one other shop quoted a 4 week wait, and yet another shop didn't respond to my initial inquiry for two days. Drop off and pick-up of my keyboard was simple and no-fuss.

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Alan Southworth

vía Google

I was very impressed with the quality and turnaround time for my keyboard repair. A week before I was playing at a wedding, my keyboard wouldn't turn on, so I wrote to the manufacturer (Korg) and they recommended this company in San Jose. It was an hour drive for me and when I dropped it off, I asked if I could wait so I wouldn't have to come back another day. The repair was completed within an hour, he showed me it worked before requesting payment, and I was on my way all in the same day. Great service!

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Kyle Henlodison

vía Google

I'm sorry to say it, but the repair shop owner is pretty dishonest and kinda rude. After some miscommunication, my unit got returned in worse condition, with dust and scum everywhere, scratched, and some authentic parts had been replaced by knockoffs. He quoted me a price I knew was very off because even I could find the parts for way less than he claimed he could find them. When I came to pick up the unit I asked about the worse condition, and he got upset and defensive. Communication throughout the diagnostic process wasn't that great either. Since I wasn't willing to deal with this anymore, I took my unit and left. I really had hoped there was someone local with a small shop that I could trust, and it seems like others have had a better experience than me, but I won't be returning

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Bernard Miller

vía Google

He estado yendo a este hombre desde 1993, y nunca me ha fallado. Recuerdo cuando estaba ubicado al final de una tienda de audio profesional. A partir de entonces, he llevado todo, desde audio para el hogar hasta audio profesional, a este hombre, y él lo ha reparado correctamente cada vez. El hecho de que esté autorizado de fábrica para reparar muchos productos de audio me da tranquilidad.

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Mike Tran

vía Google

Elegí este lugar porque está listado en el sitio de Yamaha como un centro de servicio oficial. El tipo sabe lo que hace: lo oí hablando con otros clientes mientras esperaba. Incluso recomendará no arreglar algo si cuesta demasiado en comparación con el valor del equipo. Eso es un buen tipo que cuida a su cliente. Necesitaba que repararan mi amplificador de guitarra y el plazo de entrega fue de 1 semana para mi caso. Estoy contento con la calidad de su trabajo; lo recomiendo encarecidamente, volvería si necesito alguna reparación (y eso también significa más de una hora de viaje para mí).