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Perfect Touch Hand Carwash & Detail Center
Perfect Touch Hand Carwash & Detail Center: Cuidado rápido y minucioso que hace brillar los autos.
4.2(5 reseñas)
Lavado de autos
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Perfect Touch Hand Carwash & Detail Center: Cuidado rápido y minucioso que hace brillar los autos.
Perfect Touch Hand Carwash & Detail Center, ubicado en 2212 S Miami Blvd, Durham, NC 27703, es elogiado por su servicio rápido y eficiente y por la mano de obra de calidad a un precio justo. Los clientes informan de ingreso el mismo día, fotos de progreso y un estilo de línea de montaje en el que un equipo se encarga de cada vehículo. Las reseñas mencionan opciones de lavado Deluxe y Superior, detallado interior y exterior y recubrimiento cerámico; un cliente cita daños y una póliza de responsabilidad objetiva.
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Una limpieza minuciosa del interior y del exterior con una atención meticulosa a los detalles para un acabado impecable.
Limpieza integral que incluye pulido, aspirado y acondicionamiento del interior para restaurar el brillo de su automóvil.
Protección cerámica avanzada aplicada a la pintura para un brillo duradero y resistencia a contaminantes.
Eliminación de arañazos, remolinos y manchas difíciles como el metal o el moho para devolver la apariencia de su vehículo.
Limpieza intensiva de tapicería, alfombras y superficies para eliminar la suciedad y los olores, dejando un interior fresco.
Passing by today and thought ‘my car needs a wash, let’s give them a try’. So happy I did! Fast, efficient service, quality job and great price! Definitely recommend! One last note, PLEASE, don’t jip on the tip! These men and women are working their butts off in the cold doing a job that customers, including myself, clearly don’t want to do themselves.😊
On July 18, I visited Perfect Touch Car Wash to have my vehicle (2017 Volkswagen Jetta) detailed. I dropped my car off at approximately 11:30 AM and returned to pick it up around 1:30 PM. Unfortunately, I was extremely dissatisfied with both the quality of service and the manner in which management handled my concerns. Upon inspection of my vehicle, I noticed that my hubcaps had been significantly damaged during the cleaning process. This was not minor scuffing—it was substantial and obvious damage that occurred while my car was in their care. When I brought this to the attention of management, I was told this was “normal wear and tear” that can happen during cleaning. I found this explanation unreasonable and inconsistent with the actual condition of my hubcaps prior to service. I presented my concerns respectfully, but management was dismissive, showed no accountability, and offered no resolution. I was informed that the business has a policy stating they are “not responsible for damages” and that my only recourse would be to take them to court, which further highlights their lack of customer protection and professionalism. At the very least, management could have offered a refund for the service as a gesture of good faith. I am attaching photos to show that the damage was not “normal wear and tear” but rather clear destruction of property. If I were not moving out of state, I would have absolutely pursued this matter in small claims court. Customers should be aware that this business does not protect vehicles and does not take responsibility for property damage.
Very pleased with the service I received at Perfect Touch. My car was COVERED in tiny black dots from something called artillery fungus from mulch. This stuff is a bear to remove. The car was also just simply in need of a good wash. All the dots are gone and the car looks brand new! Really nice guys and easy to work with. Thank you!
I brought my car in today due to lots of tiny orange spots produced from metals on my car that wouldn't come out with liquids or regular washes. The employees kindly took my car in on the same day and polished it, placed a ceramic shield and left it brand new. During the service (I dropped my vehicle off) they sent me pictures of how the progress was going. The service was quick and the employees were very nice. I've been coming to this location for the past year and a half to get the deluxe service and have always had a good experience. I appreciate so much the help and the care given to my car.
I visited PTHC this past weekend. I happened to catch them right as they opened on Saturday and had about 4 cars ahead of mine. After speaking with one of the guys there, he instructed me to choose which service I wanted then park my car off to the side and they receive patrons in the order they are received. They had a designated outside seating area with a bench and some loose chairs and I believe an inside area as well that I did not take advantage of this go round. About 6 men were working continuously on each car and creating an assembly line, finishing each car. The entire ordeal took about 35 mins for my car to be completed. My car was cleaned inside and out with attention to detail. I chose the Superior wash and was happy with my results. I do plan on returning but I will make sure I am super early!
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