PF
Pet Food Express
Pet Food Express: Personal amable, alimentos para perros premium.
3.4(5 reseñas)
Tienda minorista
$$
Pet Food Express: Personal amable, alimentos para perros premium.
Pet Food Express, ubicado en 6398 Telegraph Ave en Oakland, ofrece una experiencia de tienda de mascotas curada, con una selección que incluye alimentos para perros de gama alta. Los clientes elogian al personal amigable y servicial—Jessica ayuda con devoluciones y tallas, y Taj, el peluquero canino, ofrece cortes precisos a precios justos. La tienda recibe elogios y comentarios mixtos, reflejando experiencias variadas de los clientes.
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Ofrecemos una amplia selección de alimentos para perros y gatos de alta gama y especializados para una nutrición óptima de las mascotas.
Peluquería profesional a cargo de un personal cualificado como Taj, con cortes personalizables y precios justos.
Surtimos artículos esenciales como juguetes, camas, correas y productos de salud para todas las necesidades de las mascotas.
Asistencia útil para devoluciones, tallas y recomendaciones de productos por parte de un personal amable.
Báscula conveniente disponible para que los clientes supervisen el peso y la salud de su perro.
The store manager, Toni, made me feel incredibly uncomfortable during my visit. There were very few people in the store, and she was standing directly at the entrance, making it impossible to miss guests as they entered. As I walked in, Toni gave me a clearly unwelcoming, dismissive look and did not acknowledge or greet me. Moments later, she happily and enthusiastically greeted the family who entered behind me, who happened to be white. She then looked at me again without saying a word. In today’s climate, it is especially troubling to encounter dismissive and disrespectful behavior in a place where customers should feel safe, respected, and valued
This was my first time visiting this store and there was a major difference in the attitude of the staff working here from other locations. They briefly interrupted their conversation to say “hi” when I walked in but instead of offering help they went back to their weird conversation at the front counter where they were complaining about something ( I didn’t want to eavesdrop but it was definitely crunchy…). One of them was standing on the scale so I couldn’t weigh my dog. When we went to check out they appeared inconvenienced and stopped talking to ring me up. My dog excitedly sat waiting for her treat which they always offer at the other stores and when I asked if they give treats the female cashier looked at me with a frown and said “sometimes”. 🤔😱. What!? It was sooooo odd and uncomfortable. I just said never mind, paid and left. Won’t be coming back to this location 🙃
Staff here are always really nice and helpful! They have a good selection of higher-end dog foods as well
Jessica was amazing and help with a return issue as well as sizing for a dog item even tho they were 5 minutes untill closing. Very appreciative and my new fav pet food express. Thanks again Jessica!
The groomer, Taj, is amazing! She answered my message immediately and did the exact cut I asked for. And her pricing is fair! 10/10
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