RA
Ringpfeil Advanced Dermatology
Dermatología y cuidado estético con un servicio compasivo y eficiente en Filadelfia
4.2(5 reseñas)
Hair Salon
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Dermatología y cuidado estético con un servicio compasivo y eficiente en Filadelfia
Ringpfeil Advanced Dermatology en Filadelfia ofrece servicios de dermatología y estética, incluyendo atención de urgencia y tratamientos para el mismo día. Los pacientes elogian al personal por su conocimiento, eficiencia, cortesía y un ambiente acogedor. La Dra. Alexis Holmes y el asistente médico Travis son destacados por exámenes exhaustivos, explicaciones claras y un trato atento al paciente. Algunas reseñas señalan desafíos en la programación de citas y en la comunicación.
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Diagnóstico y tratamiento de afecciones cutáneas como quistes, acné y cáncer de piel, con citas urgentes disponibles el mismo día.
Tratamientos estéticos avanzados que incluyen inyecciones, terapia láser y peelings químicos para el rejuvenecimiento de la piel.
Exámenes completos para detectar y tratar el cáncer de piel a tiempo, con educación detallada para el paciente.
Atención personalizada adaptada a necesidades específicas, con experiencia en el tratamiento de mujeres de distintos tonos de piel y toda la gama de tonos.
Cirugías en consultorio, como incisión y drenaje (I&D) de quistes, realizadas con cuidado y profesionalismo.
I had a great experience with Dr. Holmes and her medical assistant -Nunah?) They were kind, professional, and attentive. Dr. Holmes took time to give me a detailed exam and explain what’s going on with my skin. I especially appreciated her care and understanding as a person of color.
Today was the first time I went to this practice and had an AMAZING experience! I called this morning needing an urgent appointment and they got me in right away today. Dr. Alexis Holmes and her Medical Assistant Travis were great!! They performed an I & D on a large cyst on my back with not only care but great bedside manner! I felt welcomed and in good hands the entire time. Definitely would recommend!!!
I found this group to be very knowledgable, efficient, courteous and professional. It has been easy to schedule twice now even with an evening appointment. They didn't waste any of my time. They were able to treat the same day. Incredibly efficient. And friendly too!
I have had the worst experience with this practice. I booked a consultation with this practice, and the esthetician was very defensive and seemed to rush me when I was asking simple questions about the procedures recommended, after I explained my skin concerns. I would think an esthetician at a derm practice would be well versed in educating clients about procedures. She literally only told me the names of the procedures, refused to explain them even when I asked, and then tried to talk over me. I then had to contact this practice multiple times to get a response after waiting days. I have never had to wait this long to schedule an appointment at any practice. After I endured another rude conversation from Erin the aesthetician today (Tuesday), she reluctantly booked an appt for me on Thursday. Then, I got an email not even two hours later saying said appt was canceled. I called the office confused. The office manager read the notes and said Erin stated I said that she doesn’t know what she’s talking about and would like to speak to a doctor. While I did state I wanted to speak to the doctor to get more info, I would never be unprofessional like that, and rudely state that about someone. Lisa, the office manager was excellent over the phone. She pleasantly booked an appt with another esti. I finally sighed with relief, thinking I’d get my skin care concerns addressed. Then, I got another email shortly saying Dr. Ringpfeil cancelled stating my concerns would not be able to be addressed. This office gives off mean girl energy and is honestly a waste of time. I’ve never dealt with such an unprofessional medical office before. I really hope other clients have had better experiences, as I’d hate for anyone to endure the same treatment that I have endured. I hope this practice treats all of their clients better in the future.
From the moment I walked in until checkout, I felt completely cared for and in great hands. Travis, the medical assistant, was professional, kind, and attentive; making me feel comfortable right away. Dr. Holmes was absolutely amazing! She was thorough, patient, and explained everything in clear, layman’s terms while also taking the time to walk me through the “why” behind her process, procedures, and prescriptions. Her approach was not only highly professional but also incredibly personable, making it easy to trust her recommendations. As a woman of color, I especially appreciated how thoughtful and considerate she was in addressing my specific needs and concerns. Both Travis and Dr. Holmes created an environment that was warm, informative, and reassuring. I would 100% recommend Dr. Holmes to anyone looking for a dermatologist, and especially to women of color seeking a provider who truly listens, educates, and cares!
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