UC
University Car Wash
University Car Wash: café helado y agua de cortesía para los clientes en cada visita.
1(5 reseñas)
Lavado de autos
$$
University Car Wash: café helado y agua de cortesía para los clientes en cada visita.
University Car Wash en 3124 Collinsworth St, Fort Worth, TX, ofrece lavado de autos y servicios de reparación. Los clientes destacan como beneficio agradable el café helado y el agua de cortesía durante las visitas. Las reseñas también destacan preocupaciones sobre olores en los baños, la limpieza interior, problemas de facturación y un servicio inconsistente, lo que indica oportunidades para mejorar mientras se brinda cuidado del automóvil.
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Paquete de lavado básico que incluye limpieza exterior, enjuague y secado para eliminar la suciedad.
Limpieza profunda de los interiores del coche, que incluye aspirado, limpieza de superficies y tratamiento de los tapizados.
Servicio integral que combina lavado exterior y detallado interior para una renovación completa.
Opción de lavado rápida y eficiente para clientes apurados, con un tiempo de espera mínimo.
Café helado y agua gratuitos para mejorar la experiencia del cliente durante las visitas.
The customer service here has steadily been declining over the years, it might time to find a new place to get my cars washed at. I was charged twice at one of my visits, the cashier was having trouble with the debit card machine and swiped my card twice, I later saw both charges on my card. I came back to talk about it, I wasn't upset or anything since I was going to get my car washed again either way, but the manager was very defensive and insisted that it's normal for the charge to appear that way and it would somehow fix itself in the coming days(This was weeks ago and both charges are still there, what a surprise). There is also nowhere to check their holiday hours, which is super inconvenient. It's obvious leadership here has become very content and doesn't feel like they have to maintain a high standard.
I don't know what it is, but they never seem to clean the interior well enough. This is like my second time, and it's always the same after the cleanup. Definitely not returning.
I’m not sure what I paid $30 for…. I had to go back and clean the whole interior myself
I enjoy visiting this car wash, particularly for the complimentary iced coffee and water, which adds a nice touch to the experience. However, I must express my concerns about the restroom facilities. Unfortunately, the restrooms consistently have a strong, unpleasant odor and are not maintained to a satisfactory standard. It’s disappointing to see that this aspect of the service does not align with the overall professionalism of the establishment. I would recommend addressing these cleanliness issues to enhance the customer experience. For now, I suggest visitors use the restroom before arriving. Thank you for your attention to this matter.
I just purchased this used car and since it was dirty I wanted it to look really clean so I paid $85 for their most detailed package plus another $85 for the interior. At first glance everything seemed fine but once I checked well I realized there were a lot of still dirty spots, the worst was the emergency brake and shifter that had still some kind of brown liquid. I honestly don't think the service I got is worth $170. Plus they told me to wait for about 3 hours for the car to be ready. After 4 hours I called them to ask if it was ready and they just told me "we will call you when it is ready" without any type of update. So I just waited and waited for about 6 hours, finally I just called them again and they said "sorry we forgot to call you". I w
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