VCA Canada Calgary North Animal Hospital & 24 Hour Emergency Service

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Audrey Cookvía Google

hace 3 meses

Compassionate, caring staff. They spoke with genuine care and concern not only for our sweet Oli but towards us and how we were as pet owners left with a difficult choice. We went in with our very sick cat and sadly, left without him, as we had to let him cross the rainbow bridge.

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Beckie Nichollsvía Google

hace 3 meses

Had to take our 9 year old kitty in today as he became badly constipated over the last 24 hours. Being the week between Christmas and New Years, the only vets open are emergency clinics. I was worried about the cost of an emergency vet, but it was clear that Willow needed to see someone asap. We saw Dr Sarah Barnes and she was amazing. She showed great care for our little old man and understood our financial situation. We didn't feel pressure for the expensive diagnostic procedures. She calmed our fears completely. We walked in worried that we may have to make a difficult decision but left with some restorolax and the confidence to help our guy get cleared up. The office staff was amazing as well. Thank you for helping us! P.S. We have already got a little poop from Willow! Never thought I'd be so excited to hear the little plop sound in the kitty litter!

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Elisha Coonanvía Google

hace 5 meses

Truly Exceptional, Compassionate Care During the Hardest Moment I cannot speak highly enough of VCA Calgary North Animal Hospital. Their service, especially during an incredibly difficult time, was top-notch and profoundly compassionate. My 12-year-old Frenchie, Max, came in with serious symptoms. The team immediately took him in for diagnostics. When his vitals showed a sharp decline, Dr. Veronica Hua reviewed him instantly. She was clear, direct, and sensitive as she walked me through what she discovered and the options for care. Based on Max's condition, we ultimately decided the kindest choice was to let him go peacefully. The entire staff handled the situation with immense sensitivity. They provided a comfort room, gave me a buzzer bell to signal when I was ready for each new step in the process, and offered a private back door so I didn't have to walk through the main waiting area to leave. These small details made a huge difference. What truly sets them apart is their incredible proactivity: I had an appointment scheduled for Max at a different clinic the following week. When I called the clinic the next day to let them know I needed to cancel it, VCA North had already called the other clinic in advance to inform them of Max's passing. This level of foresight and care is absolutely unmatched. Thank you to Dr. Hua and the entire VCA North team for making the final moments for our beloved Max as dignified and peaceful as possible.

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Smiley Nguyenvía Google

hace 6 meses

We found a lost kitten in our back alley. We brought the kitten in to the VCA Calgary North Hospital at 9:00 PM on Wednesday Sep 23. The staff and the doctor showed genuine care,happiness, and welcome when they received the kitten. We are very happy and comfort because the kitten shall have the best care while waiting to find a nice home. The whole process was take less than 10 minutes and we are very grateful to met such a nice group of professional. Thank you for your kindness.

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Christina Rae Vosvía Google

hace 8 meses

My sweet baby chihuahua had gotten stung or bit by a bug while enjoying the outdoors, and had a rapid allergic reaction and her tiny face was entirely swollen in a matter of 20 minutes, I was so thankful the VCA was open and they took her in very quickly to ensure she didn’t have an anaphylactic reaction. They were extremely friendly and loving towards my dog, and patient with my obvious hysterical state. The vet took her time with explaining everything and taking any questions. After her treatment they asked us to stay longer, cost free just so my dog could be monitored. Their care and love for animals is apparent in this hospital. Thank you so much for your help everyone. You made a scary/stressful situation go as well as it possibly could!