WP
Warby Parker Santana Row
Gafas con estilo y un servicio al cliente excepcional.
4.2(5 reseñas)
Médico
$$
Gafas con estilo y un servicio al cliente excepcional.
Warby Parker Santana Row, ubicada en el corazón de San José, ofrece una amplia selección de gafas modernas y clásicas. Los clientes valoran los marcos elegantes para gafas y para lentes de sol, complementados por el excelente servicio brindado por el personal capacitado. Con un enfoque en la satisfacción del cliente, el equipo ayuda a los clientes a elegir los marcos perfectos, asegurando al mismo tiempo una agradable experiencia de compra. A pesar de algunas preocupaciones ocasionales sobre la durabilidad de las lentes, muchos clientes fieles regresan por los reemplazos de lentes asequibles y los diseños de marcos únicos. Warby Parker continúa siendo un destino de referencia para gafas de calidad en la comunidad.
No hay fotos disponibles
Asistencia personalizada para seleccionar y ajustar monturas con prescripción, con la guía de un óptico experto.
Una amplia gama de gafas de sol modernas para protección solar y moda, disponibles con opciones de prescripción.
Ajustes y reparaciones menores en el lugar para garantizar que sus gafas se ajusten con comodidad y duren más.
Reemplazo de lentes asequible para lentes rayados o dañados para prolongar la vida de sus monturas.
Un ambiente relajado para explorar monturas modernas y clásicas con el apoyo de nuestro personal.
This is my first time purchasing from Warby Parker! I appreciated the variety of stylish frames available for both glasses and sunglasses. On top of that, the opticians, Fernando and Patti, provided excellent and friendly customer service. I'll definitely keep Warby Parker in mind when considering new glasses in the future.
Got many pairs of glasses here over the years. They have many trendy and classic styles that I like. The staff is always attentive and helpful. I notice my lenses get noticeably scratched after a few years compared to other glasses I’ve bought but the lens replacement is also substantially less costly. It’s fun to stop by and browse their frames when I’m feeling like an accessory refresh.
Both workers in the store were very helpful and friendly. They helped me choose frames, tuned up my current glasses, and replaced a broken case. I have had my glasses made here for 10 years and continue to return to this company. I do go into a store instead of using their online service.
Not a great experience. We brought our kids here to order prescription glasses, and my wife and I clearly requested receipts showing our children’s names for proper insurance filing. Instead, the receipts listed my name, making them unusable for claim purposes. To make matters worse, the phone number listed for the store goes unanswered, and the 1-888 customer service line has unreasonably long wait times. I’ve now had to email Warby Parker’s corporate support and am still waiting for a response. For a company that specializes in prescription eyewear, failing to provide basic documentation in 2025 is simply unacceptable. Unless this issue is corrected, I have no reason to return—other than to return the glasses.
Had a wonderful experience shopping for glasses! Dominic and team were very helpful and offered just enough assistance while also giving enough "space" to browse and try on everything i wanted! Perfect customer service! thank you!
Reclama Warby Parker Santana Row para actualizar la información, responder reseñas y acceder a las estadísticas.
