AP
Alta Pest Control
Élimination professionnelle des nuisibles avec des inspections approfondies et un service dédié.
3.6(5 avis)
Business
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Élimination professionnelle des nuisibles avec des inspections approfondies et un service dédié.
Alta Pest Control propose des services de gestion parasitaire résidentielle et commerciale à Norfolk et les zones environnantes. L'entreprise propose des inspections approfondies, des plans de traitement et des services de suivi pour traiter des problèmes tels que les fourmis, les guêpes, les araignées et d'autres nuisibles courants. Bien que certains clients louent des techniciens comme Elijah et Cody pour leur professionnalisme et leur rigueur, d'autres ont signalé des incohérences dans l'efficacité du service et la gestion des contrats. Alta Pest Control se concentre sur des traitements planifiés et l'éducation des clients pour aider à maintenir des environnements exempts de nuisibles.
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Inspections et traitements complets pour les maisons, ciblant les nuisibles courants tels que les fourmis, les araignées et les mouches, avec des solutions sur mesure.
Élimination sûre et efficace des nids de guêpes sur les propriétés, garantissant un soulagement immédiat et la prévention de futurs problèmes.
Plans de lutte antiparasitaire personnalisés pour les entreprises, axés sur la prévention et la conformité afin de maintenir un environnement propre.
Visites de retour planifiées et soutien continu pour surveiller l'activité des nuisibles et appliquer des traitements selon les besoins afin d'assurer une protection à long terme.
Explications détaillées des problèmes de nuisibles, des processus de traitement et conseils pour les propriétaires afin de gérer les nuisibles entre les visites.
Very disappointing service I’ve been very patient, but this company has not provided the service they promised. They were supposed to spray my entire property, yet they only sprayed the front and completely ignored the backyard. My home is still full of spiders and other bugs, so whatever product they use clearly doesn’t work. When I reached out to express my concerns, they said there was nothing they could do — and now they want to charge $300 just to cancel the contract. I’m very disappointed and frustrated. I do not recommend this company; they do not stand behind their service or care about their customers.
I had Alta from 2023-2025. In that time, ants and flies have been abundant. Their services do not seem to prevent, rather just kill them eventually. These products are not as effective as they should be. Service-wise, the customer service reps are very nice, which earned them 2 stars, but will continue to push to keep paying, when you owe them nothing, and do not want them to come back out. The door to door salesmen lied about the initial price, needed VOICE CONFIRMATION, which is SUPER shady, and should have made me avoid this. Then when I tried to close my account AFTER the contract period, they tried to tell me I needed to pay for another month of service, until I told them that my contract was over, and I would not pay it. Then they apologized, and told me I didn’t have to pay it, and I had to be transferred to have my account closed. Not only that, but if you want your account closed/ an appointment cancelled, you MUST call in. You cannot close or cancel the appointment via email or text, they make you call so they can sell to you. Just go to Lowe’s/Home Depot and get the granules for pest control. Do NOT waste your time or money here.
Elijah was so fantastic! He thoroughly checked the property, was patient and respectful. Willing to share tips and gave a heads up on what to expect over the coming weeks. Offered to return if needed before the next scheduled appointment. No complaints at all I hope his company appreciates him and acknowledges his value to the business.
Cody Did s wonderful job. I would like him to be my technician for the duration of my service with Alta Pest Control. ! A photo of the wasp nest over my car. He removed the nest. Good Job Cody!
Elijah did an outstanding job. From the moment he arrived, he was professional, courteous, and attentive to every detail. He took the time to thoroughly inspect the property, explain the process, and answer all of my questions with patience and expertise. His work was efficient yet meticulous, ensuring that every area of concern was addressed. I truly appreciate his dedication and the quality of service he provided. Highly recommended!
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