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Art's Automotive
Entretien automobile fiable et convivial à Vancouver sur lequel la communauté peut compter.
4(5 avis)
Réparation automobile
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Entretien automobile fiable et convivial à Vancouver sur lequel la communauté peut compter.
Art's Automotive à Vancouver, Colombie-Britannique, se spécialise dans la réparation automobile, avec une réputation pour un service amical et professionnel. Les clients louent un travail rapide et approfondi, des explications patientes et des tarifs équitables. Les avis soulignent des relations de confiance de longue date, et même des cas de remplacement de pièces par des pièces d'origine du concessionnaire sans frais supplémentaires, ce qui souligne des soins fiables pour les véhicules.
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Diagnostics et réparations complets des moteurs, des transmissions, des freins et d'autres problèmes mécaniques.
Changements d'huile rapides et efficaces avec des options d'huile conventionnelle ou synthétique adaptées à votre véhicule.
Inspection, réparation et remplacement des systèmes de freinage pour assurer la sécurité et des performances optimales.
Gestion experte des bras de suspension, des amortisseurs et des ressorts pour une conduite souple et stable.
Diagnostic et réparation des problèmes électriques, y compris le témoin moteur et les problèmes de câblage.
Contrôles et révisions réguliers pour prolonger la durée de vie de votre véhicule et prévenir les pannes futures.
The staff here were nothing short of professional, friendly, helpful and kind. They have great prices and I've never had to wait to bring my car in to have it serviced by them. The only thing I have to say about my experience is that they didn't ask why type of oil I wanted for my oil change. I assumed it would be the best one for my car (Synthetic and what's on the oil cap SAE 5W-20). After they did it they said they used conventional oil because it was $25 cheaper. I've been advised that oil changes should always be synthetic because it is worlds better for your engine. The $25 wouldn't have made any difference for me in choosing. CONTEXT: This is my 3rd vehicle this year, past two had bad transmissions so I am trying to be extra diligent about taking care of my car. They said next time they will use synthetic but I don't even want conventional oil in my vehicle so I have to go get another oil change. Lots of reasons why this could of happened, shit happens, I am sure its an innocent oversight or something I don't hold it against them, they again were fantastic. I just wanted to mention it so they could hopefully ask people in the future.
Excellent, trustworthy service, fairly priced. I've relied on Art and Art's for 15 years, have always been more than happy.
Took my car in to Art’s Automotive and I was amazed how well and quickly they were able to service my car! The crew was awesome, super friendly, and answered all my questions patiently! They gave great advices and treated my car like their own! The owner was a pleasure to work with and I highly recommend this place! I usually don’t give reviews but the effort and work they put into building such a great rapport with a customer and the quality of work they provide is unlike any other place I’ve been to. If I could give this place more than 5 stars I would definitely do it! Once again I HIGHLY RECOMMEND THIS PLACE AND THE CREW that works there! Thank you again and I will definitely be back for future services!
Read/skip to the end if you want a road safe vehicle- take it somewhere else. Took my SUV to Arts for years. Had a horrible grinding/high pitch noise coming from my left front wheel. Bad sound over bumps. Took it to arts 3 times, even let them use it to run errands for the shop so the workers could listen for diagnostic purposes.They said they looked at the wheels etc but never saw anything or heard a sound. Still did some work on it though around $700, which never fixed the issue. They said it was perfectly fine to drive on the road. I called back again & the worker said 'oh yeah the car that doesn't make a noise?' Yes, my car which I had recordings of the sound & had multiple friends confirm they could hear it. Still took a chance & brought it to Art's because I'd been going to them for years. They also ran a code reader for an engine light. Told me it was a specific electrical problem. I phoned to arrange to have that fixed & Art answered the phone. Grilled me for asking about it? Asked me why I would even think that was a problem on my car. When I said his workers had told me, he demanded I clarify what garage/address I had gone to & if it was actually his shop. Had never gone anywhere else. Don't go there anymore & recommend no one else does. Took my vehicle to a different shop. Owner said it shouldn't have been driving on the road/was dangerous. The left control arm wasn't even attached, it had separated from it's bushing. Going up on bumps/uneven roads and dropping on the frame because the bushing was worn out- that’s the clunking sound. The shock absorber was corroded - wheel turning sounds. And the springs were destroyed. I don't understand how Art's could have possibly missed that or told me it was fine to drive on. I'm glad I trusted my gut & stopped driving my vehicle until I could arrange to have it in the new shop. New shop figured out what was going on & fixed it in less than 24hrs. Vehicle never made the sound again. Drives better than before.
These people are angles. After having gone to several other car mechanics I ended up at Art's Automotive about 7 or more years ago. I just came back from them again and I must tell you how great they were. They did an earlier repair and placed a cheaper part in to save me some money. That part failed and they now replaced it with an original dealer part at no cost! I offered to pay the price difference, but they did not let me. This is more then good service, this is more that sweet, this is beyond my expectations and that is why I say they are angels. Art himself was not even there and also Devon was not working today, but the mechanic on duty did this: fantastic. I feel I can trust Art's Automotive and recommend Art's to anyone.
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