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AutoNation Collision Center Memphis
AutoNation Collision Center Memphis : des mises à jour transparentes et des réparations automobiles fiables.
3.6(5 avis)
Réparation automobile
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AutoNation Collision Center Memphis : des mises à jour transparentes et des réparations automobiles fiables.
AutoNation Collision Center Memphis fournit des services de réparation automobile à Memphis. Les retours des clients soulignent un personnel attentif qui tient les clients informés, depuis les commandes de pièces jusqu'à l'assemblage et à la peinture, grâce à des membres de l'équipe tels que Beth Gibson et Portia Herron. L'accueil et le service sont loués par certains, tandis que quelques avis mentionnent des difficultés liées aux décisions de couverture d’assurance et à des incohérences dans la communication.
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Services de réparation complets pour les dommages causés par un accident, y compris le redressage du châssis et la restauration structurelle.
Suppression des bosses et des éraflures à l'aide de techniques avancées pour préserver la finition de votre véhicule.
Peinture et remise en état de haute qualité pour correspondre à la couleur d'origine de votre véhicule et garantir un rendu sans couture.
Aide pour les réclamations d'assurance et facturation directe pour simplifier le processus de réparation pour les clients.
Remplacement et alignement des panneaux de carrosserie endommagés pour restaurer l'intégrité et l'esthétique du véhicule.
Devis gratuits et consultations détaillées pour expliquer les besoins de réparation et les délais dès le départ.
Do not go here!!!!!!!!!! Unprofessional! They lie, cheat and steal! Weather tech mats were taken out of my truck promised to be priced and replaced and now my calls and emails are ignored. 0/10 recommendations Did modifications to my vehicle without consulting me first! No business, save yourself the hassle! Rude and condescending!!! Front desk staff as well! Be more ethical and hold accountable for your work and workers!!!
I took my Honda clarity, plug-in, hybrid, and to get repairs from being rear ended, My collision estimator Portia Herron was excellent,she explained and showed me what needed to be repaired before they dismantled my call for repairs, letting me know that there probably was going to be more damage found after the tear down. I was given an estimate with damages they saw before tear down And I was given an estimate after teardown she dealt directly with the insurance company that was paying for my repairs. She kept me informed throughout the process, answered all the questions I had outstanding service I would. Definitely use AUTONATION COLLISION CENTER / ESTIMATOR and recommend them to family and friends.
Beth Gibson keep me updated on the process from start to finish. She was upfront and honest about the expected time frame but delivered the news with grace. I was informed when parts were ordered, when my car was starting to get assembled,when it was being painted and they even noticed damage done from the towing that I was unaware of and fixed that as well. I am Highly satisfied and Happy with the finished work. The mechanics and technicians who fixed my car did an excellent job!
Received a call saying my car was ready and that I should drop off my rental and retrieve my car. Upon arriving at AutoNation I immediately noticed my hood a not aligned correctly and my front, passenger tire was low. I told Emma (the receptionist who was awesome) about the hood and she stated that the body guy was on lunch and I should leave the car, but b/c I turned in my rental, that was not an option. So I took the car and she said someone would call me. I made it about a mile down the road and my tire was flat and on the rim and would not hold air (something had to happen at the shop). Called the shop and they called a tow truck that took 2 hours to come get the car. While waiting, Brittany told me that the shop would not cover the tire. I spoke with Reggie and he told me the shop would only cover $50 of the $250 tire b/c according to him, the tires were old (my vehicle only has 40k miles on it). It was like pulling teeth to get a hold of Reggie (had to call 4-5 times each time I needed to speak to him) and ultimately had to come out of my wallet for a tire that was in their care when something went wrong. Ironically, on my way home, I was rear-ended and now will be using another body shop due to my experience with AutoNation. They did correct the hood (not sure how they didn't notice it initially) but I would not recommend this establishment.
I received great service from the beginning to the end in the process of repairing my vehicle. When first talking to Portia, she was very friendly and knowledgeable of what I needed done to my vehicle. She was determined to have my vehicle returned to me in excellent shape. She kept me aware of the process, and I am greatly satisfied with the repairs.
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